Title: Errors Last modified: July 18, 2020 --- # Errors * [horatium](https://wordpress.org/support/users/horatium/) * (@horatium) * [5 years, 10 months ago](https://wordpress.org/support/topic/errors-236/) * Hello, If i post this where it doesn’t belong I am sorry, but I rely need help. So yesterday I added a few products on my website and after a bit I got into a problem. the site didn’t seem to work. I can enter the main page but on wp- admin or anything else it is blank and I get the error below: Parse error: syntax error, unexpected ‘endif’ (T_ENDIF), expecting end of file in /var/www/vhosts/ spera.ro/public_html/wp-includes/functions.php on line 3541 * Fatal error: Uncaught Error: Call to undefined function wp_kses_normalize_entities() in /var/www/vhosts/spera.ro/public_html/wp-includes/formatting.php:4333 Stack trace: #0 /var/www/vhosts/spera.ro/public_html/wp-includes/class-wp-fatal-error- handler.php(190): esc_url(‘[https://wordpre…’](https://wordpre…’);)# 1 /var/www/vhosts/spera.ro/public_html/wp-includes/class-wp-fatal-error-handler. php(147): WP_Fatal_Error_Handler->display_default_error_template(Array, false)# 2 /var/www/vhosts/spera.ro/public_html/wp-includes/class-wp-fatal-error-handler. php(52): WP_Fatal_Error_Handler->display_error_template(Array, false) #3 [internal function]: WP_Fatal_Error_Handler->handle() #4 {main} thrown in /var/www/vhosts/ spera.ro/public_html/wp-includes/formatting.php on line 4333 * I tried to change htaacess, rename the plugins but it dosen’t seem to do the trick, I would like to do this without a back-up since it is a little old and I would lose some data that i don’t want ( I know I am stupid for not backing up every week) Can anyone help me ? Thank you. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferrors-236%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [webkiwinz](https://wordpress.org/support/users/webkiwinz/) * (@webkiwinz) * [5 years, 10 months ago](https://wordpress.org/support/topic/errors-236/#post-13138493) * did you run an update just before this happened? Sometimes if a WordPress update is interrupted you get this type of error. * wp_kses_normalize_entities() is a part of the main WP code base so should be present. * Are you able to upload a zipped version of WordPress onto your server then upzip it and install it at the file level? The file missing is wp-includes/kses.php * Also your functions.php looks broken. Do you have a backup? Restore your functions. php wp-includes/functions.php * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [5 years, 10 months ago](https://wordpress.org/support/topic/errors-236/#post-13138627) * [@horatium](https://wordpress.org/support/users/horatium/) * It would seem that somehow your copy of the file at `wp-includes/functions.php` is corrupt. You need to reinstall WordPress. * Download a fresh copy of WordPress from here: [https://wordpress.org/download/](https://wordpress.org/download/) * Then access your site server via FTP and delete the `wp-includes` folder, then upload the same folder from the downloaded zip. * Thread Starter [horatium](https://wordpress.org/support/users/horatium/) * (@horatium) * [5 years, 10 months ago](https://wordpress.org/support/topic/errors-236/#post-13138654) * [@mattyrob](https://wordpress.org/support/users/mattyrob/) Won’t that remove everything i have on the website ? I would realy like to keep the content and the products. I don’t have a recent back-up sadly * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [5 years, 10 months ago](https://wordpress.org/support/topic/errors-236/#post-13138716) * [@horatium](https://wordpress.org/support/users/horatium/) * No, the content on your site is stored in a database, not files. * If you cannot access admin at the moment then you can’t create a backup via a plugin, but your hosting provider may have or be able to create a back up of the database first, or perhaps you can if you can access PHPMyAdmin on your server. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Errors’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 4 replies * 3 participants * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/errors-236/#post-13138716) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics