Title: errors
Last modified: February 17, 2021

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# errors

 *  Resolved [romeing](https://wordpress.org/support/users/romeing/)
 * (@romeing)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/errors-256/)
 * Hello
    in my Anti-Spam by CleanTalk Dashboard appear these errors: 2021-02-17
   08:54:17: Cron: Unknown error. Error: SFW_DISABLED 2021-02-17 03:44:57: Cron:
   Error occurred while updating SpamFireWall local base. Error: SFW_DISABLED
 * how can I fix it? I tried to syncronixe with cloud but nothing happen.
 * thanks
 * Antonio
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferrors-256%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/errors-256/#post-14061825)
 * Hello,
 * Please, deactivate the plugin with the “Complete deactivation” option enabled
   and then activate it again.
 * 1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings-
   > Antispam by Cleantalk -> Advanced settings)
 * 2. Check the last settings “Complete deactivation” and save changes.
 * 3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
 * 4. Then activate it.
 * 5. Proceed to the plugin’s settings. (See item 1.)
 * Did it help?
 *  Thread Starter [romeing](https://wordpress.org/support/users/romeing/)
 * (@romeing)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/errors-256/#post-14061852)
 * Where “Complete deactivation” option is?
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/errors-256/#post-14061880)
 * WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings
 * At the bottom.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘errors’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/errors-256/#post-14061880)
 * Status: resolved