Title: Errors due to dropbox?
Last modified: September 20, 2019

---

# Errors due to dropbox?

 *  [marcuseby](https://wordpress.org/support/users/marcuseby/)
 * (@marcuseby)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/errors-due-to-dropbox/)
 * I’ve got the plugin running perfectly on my web server, but my local server, 
   seems to be having issues.
    I get this error with ffmpeg:
 *     ```
       FFMPEG is not executing correctly at C:\ffmpeg\bin\. You can embed existing videos and make thumbnails with compatible browsers, but video encoding is not possible without FFMPEG.
   
       Error message: handler_name : SoundHandler File 'G:\Dropbox' already exists. Overwrite ? [y/N] Not overwriting - exiting
       ```
   
 * I’m not quite sure, its looking in G:\dropbox however the wordpress installation
   is there, but none of the ffmpeg files are.
 * Is there a custom setting I should set to have it ignore the dropbox directory?
 * Also here is the detailed log:
 *     ```
       ffmpeg version N-94664-g0821bc4eee Copyright (c) 2000-2019 the FFmpeg developers
         built with gcc 9.1.1 (GCC) 20190807
         configuration: --enable-gpl --enable-version3 --enable-sdl2 --enable-fontconfig --enable-gnutls --enable-iconv --enable-libass --enable-libdav1d --enable-libbluray --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libtheora --enable-libtwolame --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-lzma --enable-zlib --enable-gmp --enable-libvidstab --enable-libvorbis --enable-libvo-amrwbenc --enable-libmysofa --enable-libspeex --enable-libxvid --enable-libaom --enable-libmfx --enable-amf --enable-ffnvcodec --enable-cuvid --enable-d3d11va --enable-nvenc --enable-nvdec --enable-dxva2 --enable-avisynth --enable-libopenmpt
         libavutil      56. 33.100 / 56. 33.100
         libavcodec     58. 55.101 / 58. 55.101
         libavformat    58. 31.104 / 58. 31.104
         libavdevice    58.  9.100 / 58.  9.100
         libavfilter     7. 58.101 /  7. 58.101
         libswscale      5.  6.100 /  5.  6.100
         libswresample   3.  6.100 /  3.  6.100
         libpostproc    55.  6.100 / 55.  6.100
       Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'G:\Dropbox (Personal)\Clients\aryasaffaie\publichtml\wp-content\plugins\video-embed-thumbnail-generator/images/sample-video-h264.mp4':
         Metadata:
           major_brand     : isom
           minor_version   : 512
           compatible_brands: isomiso2avc1mp41
           encoder         : Lavf55.33.100
         Duration: 00:00:01.02, start: 0.000000, bitrate: 123 kb/s
           Stream #0:0(eng): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 109 kb/s, 23.98 fps, 23.98 tbr, 11988 tbn, 47.95 tbc (default)
           Metadata:
             handler_name    : VideoHandler
           Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 2 kb/s (default)
           Metadata:
             handler_name    : SoundHandler
       File 'G:\Dropbox' already exists. Overwrite ? [y/N] Not overwriting - exiting
       ```
   
 * BTW great product. I’m using it for more and more clients. Look forward to your
   payment upgrade. Please don’t remove anything from the free plan. 🙂

Viewing 1 replies (of 1 total)

 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/errors-due-to-dropbox/#post-11952701)
 * My guess is the parentheses in the folder name are messing up execution of the
   FFMPEG command. Parentheses are a security risk because they could allow arbitrary
   code execution and have to be escaped. If you can easily remove the parentheses
   that’s the first thing to try.
 * Don’t hold your breath on any paid upgrades. I’m working too much on my day jobs.

Viewing 1 replies (of 1 total)

The topic ‘Errors due to dropbox?’ is closed to new replies.

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## Tags

 * [dropbox](https://wordpress.org/support/topic-tag/dropbox/)

 * 1 reply
 * 2 participants
 * Last reply from: [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/errors-due-to-dropbox/#post-11952701)
 * Status: not resolved