Title: Errors during creating backup archiv
Last modified: June 19, 2018

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# Errors during creating backup archiv

 *  Resolved [Benuzar](https://wordpress.org/support/users/benuzar/)
 * (@benuzar)
 * [8 years ago](https://wordpress.org/support/topic/errors-during-creating-backup-archiv/)
 * Hi,
 * since a few days I got always errors as you can see in the log.
    I already read
   your “READ THIS BEFORE POSTING” and similar postings, then changed the maximum
   execution time from 30 to 20, 25, 10, 0 but nothing helped.
 *     ```
        [INFO] BackWPup 3.6.0; A project of Inpsyde GmbH
       [INFO] WordPress 4.9.6 on https://www.xxx.de/
       [INFO] Log Level: Normal
       [INFO] BackWPup job: Auftrag mit der ID 5
       [INFO] Logfile is: backwpup_log_f25bab_2018-06-19_11-44-12.html
       [INFO] Backup file is: 2018-06-19_11-44-12_WPZFXK5Q05.zip
       [19-Jun-2018 11:44:12] 1. Try to backup database …
       [19-Jun-2018 11:44:12] Connected to database xxx on localhost
       [19-Jun-2018 11:44:14] Added database dump "xxx.sql.gz" with 1,48 MB to backup file list
       [19-Jun-2018 11:44:14] Database backup done!
       [19-Jun-2018 11:44:14] 1. Trying to make a list of folders to back up …
       [19-Jun-2018 11:44:14] Added "wp-config.php" to backup file list
       [19-Jun-2018 11:44:14] 549 folders to backup.
       [19-Jun-2018 11:44:14] 1. Trying to generate a file with installed plugin names …
       [19-Jun-2018 11:44:14] Added plugin list file "xxx.pluginlist.2018-06-19.txt" with 3,71 KB to backup file list.
       [19-Jun-2018 11:44:14] 1. Trying to generate a manifest file …
       [19-Jun-2018 11:44:14] Added manifest.json file with 7,04 KB to backup file list.
       [19-Jun-2018 11:44:14] 1. Trying to create backup archive …
       [19-Jun-2018 11:44:15] Compressing files as ZipArchive. Please be patient, this may take a moment.
       [19-Jun-2018 11:50:05] WARNING: Signal "SIGTERM" (Termination signal) is sent to script!
       [19-Jun-2018 11:50:05] WARNING: Signal "SIGTERM" (Termination signal) is sent to script!
       [19-Jun-2018 11:50:06] 2. Trying to create backup archive …
       [19-Jun-2018 11:52:10] WARNING: Signal "SIGTERM" (Termination signal) is sent to script!
       [19-Jun-2018 11:52:10] WARNING: Signal "SIGTERM" (Termination signal) is sent to script!
       [19-Jun-2018 11:52:12] 3. Trying to create backup archive …
       [19-Jun-2018 12:01:43] WARNING: Job restarts due to inactivity for more than 5 minutes.
       [19-Jun-2018 12:01:43] ERROR: Step aborted: too many attempts!
       [19-Jun-2018 12:01:43] 1. Try to send backup file to an FTP server …
       [19-Jun-2018 12:01:43] Connected to FTP server: ftp.edletorten.de:21
       [19-Jun-2018 12:01:43] FTP client command: USER edletort
       [19-Jun-2018 12:01:43] FTP server response: User edletort logged in.
       [19-Jun-2018 12:01:43] FTP client command: SYST
       [19-Jun-2018 12:01:43] FTP server reply: UNIX
       [19-Jun-2018 12:01:43] FTP current folder is: /wordpressbackupzips/
       [19-Jun-2018 12:01:43] FTP client command: PASV
       [19-Jun-2018 12:01:43] FTP server reply: Entering passive mode
       [19-Jun-2018 12:01:43] ERROR: Job has ended with errors in 1051 seconds. You must resolve the errors for correct execution.
       ```
   
 * What else can I do to run BackWPup smoothly as formerly.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [8 years ago](https://wordpress.org/support/topic/errors-during-creating-backup-archiv/#post-10415272)
 * Hi [@benuzar](https://wordpress.org/support/users/benuzar/)
    **WARNING: Signal“
   SIGTERM”** mean that your server has terminated the backup job when it running,
   please try to set Reduce server load to maximum ( BackWPUp -> Settings -> Jobs
   tab -> Reduce server load ) and then try again. If it still not works, please
   contact your hoster and tell them about this problem. Hope that help 🙂
 *  Thread Starter [Benuzar](https://wordpress.org/support/users/benuzar/)
 * (@benuzar)
 * [8 years ago](https://wordpress.org/support/topic/errors-during-creating-backup-archiv/#post-10423095)
 * Hi duongcuong96,
 * thank you for advise. I reduced the server load to maximum but it didn’t help.
   Then I contacted my hoster and he changed a few parameters for my space and now
   it seems to work properly.
 * Best regards

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

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 * 2 replies
 * 2 participants
 * Last reply from: [Benuzar](https://wordpress.org/support/users/benuzar/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/errors-during-creating-backup-archiv/#post-10423095)
 * Status: resolved