Title: Errors during importing forms
Last modified: November 10, 2016

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# Errors during importing forms

 *  Resolved [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/)
 * Hi,
 * I exported some forms of EasyForms, to transfer them from one of my sites to 
   another.
    When I import them to the other site, then I get this error message:
 * [https://screencloud.net/v/lx0T](https://screencloud.net/v/lx0T)
 * **Could you please check this and let me know, how to successfully import the
   forms? **
 * By the way: I** first** exported and imported the “settings” – this worked fine,
   but not the export/import of the **forms**, what I’ve done after that.
 * Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/)
 * (@liljimmi)
 * 🏳️‍🌈 YIKES, Inc. Co-Owner
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8420216)
 * Hello csigncsign,
 * Can you please confirm that you are using the most up-to-date version of the 
   plugin on both sites?
    It should be Version 6.2.3
 * Thank you!
    -Tracy
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8424908)
 * yes, I use WP 4.6.1 multisite and Yikes 6.2.3. As it is a multisite, there are
   no different installations of the plugin.
    The plugin is ONLY enabled separately
   at both sub-sites, not network enabled! All other plugins disabled to avoid conflicts.
 * EDIT:
    this error remains, even when I delete all imported forms!
    -  This reply was modified 9 years, 7 months ago by [BeeCee](https://wordpress.org/support/users/csigncsign/).
    -  This reply was modified 9 years, 7 months ago by [BeeCee](https://wordpress.org/support/users/csigncsign/).
    -  This reply was modified 9 years, 7 months ago by [BeeCee](https://wordpress.org/support/users/csigncsign/).
    -  This reply was modified 9 years, 7 months ago by [BeeCee](https://wordpress.org/support/users/csigncsign/).
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8424941)
 * I deleted all forms, but no matter at what settings page of your plugin I go,
   I always get on top this error message:
 * [https://screencloud.net/v/hT6W](https://screencloud.net/v/hT6W)
 * By the way: I have NO cache plugin installed. And the debugging shows nothing,
   only this line of error message. This error message appears in the frontend of
   my site, too!
    -  This reply was modified 9 years, 7 months ago by [BeeCee](https://wordpress.org/support/users/csigncsign/).
 *  Plugin Contributor [Jeremy Pry](https://wordpress.org/support/users/jpry/)
 * (@jpry)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8424979)
 * Hi [@csigncsign](https://wordpress.org/support/users/csigncsign/),
 * Could you visit `wp-admin/options.php` (**not** `options-general.php`) on your
   site? Once there, look for the `optin-checkbox-init` option. Is it a disabled
   field that says SERIALIZED DATA, or is it some other value?
 * Thanks,
    Jeremy
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8425228)
 * there is “array”:
 * [https://screencloud.net/v/o16C](https://screencloud.net/v/o16C)
 *  Plugin Contributor [Jeremy Pry](https://wordpress.org/support/users/jpry/)
 * (@jpry)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8425241)
 * Hi [@csigncsign](https://wordpress.org/support/users/csigncsign/),
 * Could you remove the contents of that field entirely, and then use the “Save 
   Changes” button at the bottom of the screen? Make sure not to modify any other
   values there.
 * Once you have done this, can you tell me if you are still seeing an error?
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8425249)
 * I have deleted “array” and saved it, then a white page appears with these error
   messages:
 * [https://screencloud.net/v/c1l2](https://screencloud.net/v/c1l2)
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8425257)
 * when I reloaded `wp-admin/options.php` again, then there is now
 * `optin-checkbox-init` with an empty field next to it,
 * and when I reloaded the _settings page of the plugin_, these error messages are
   gone, also on the frontend.
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8425265)
 * Seems to look good now:
    I imported the optin forms from the older sub-site again
   into the newer one of the same multisite (I had deleted the imported forms due
   to this error messages), and now there are no error messages again. Seems to 
   work now with your suggested settings. Thank you.
 *  Plugin Contributor [Jeremy Pry](https://wordpress.org/support/users/jpry/)
 * (@jpry)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8425314)
 * Hey [@csigncsign](https://wordpress.org/support/users/csigncsign/),
 * I’m glad that we got that error resolved, and I’m also glad to hear that a re-
   import didn’t cause the problem again.
 * I’ve logged an issue on [our GitHub tracker](https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender/issues/605)
   to fix this error permanently, regardless of any bad option value like your site
   had.
 *  Thread Starter [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * (@csigncsign)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8425375)
 * Great, thanks a lot for your help.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Errors during importing forms’ is closed to new replies.

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 * 11 replies
 * 3 participants
 * Last reply from: [BeeCee](https://wordpress.org/support/users/csigncsign/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/errors-during-importing-forms/#post-8425375)
 * Status: resolved