Title: Errors – forms not working!
Last modified: March 20, 2017

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# Errors – forms not working!

 *  Resolved [jem3299](https://wordpress.org/support/users/jem3299/)
 * (@jem3299)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/errors-forms-not-working/)
 * I’m getting these errors in the admin and my client’s forms are not working at
   all. They worked fine last week:
 * Warning: include(xxx): failed to open stream: No such file or directory in /home/
   content/xxx/admin.php on line 1112
 * Warning: include(): Failed opening ‘xxx’ for inclusion (include_path=’.:xxx’)
   in xxx on line 1112
 * I saw one other poster post about this and you said to revert to an earlier version
   or upgrade to the most recent, but when I try to upgrade it says that the directory
   already exists.
 * I REALLY don’t want to loose the forms we created. They were VERY complex and
   the client paid us a lot of money to set them up for him. Is there a way to fix
   this that doesn’t require we erase all that we have already done?
    -  This topic was modified 9 years, 2 months ago by [jem3299](https://wordpress.org/support/users/jem3299/).
    -  This topic was modified 9 years, 2 months ago by [jem3299](https://wordpress.org/support/users/jem3299/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Josh Pollock](https://wordpress.org/support/users/shelob9/)
 * (@shelob9)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/errors-forms-not-working/#post-8940734)
 * [@jem3299](https://wordpress.org/support/users/jem3299/) Thanks for using Caldera
   Forms. I’m sorry you’re having this issue. I’m assuming you’re refering to this
   line [https://github.com/CalderaWP/Caldera-Forms/blob/master/classes/admin.php#L1112](https://github.com/CalderaWP/Caldera-Forms/blob/master/classes/admin.php#L1112)
 * That file should exist. Which version of Caldera Forms are you on, and have you
   tried installing or reinstalling the latest version?
 * Also, please keep in mind we check this forum once or twice a week, for priority
   support with 24 hour or less turn-around, please make a purchase and open a ticket
   at [https://calderaforms.com/support](https://calderaforms.com/support)
 *  Thread Starter [jem3299](https://wordpress.org/support/users/jem3299/)
 * (@jem3299)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/errors-forms-not-working/#post-8940788)
 * Were using 1.5.0.6. I tried to update it but it said the directory already exists,
   which, of course, it should, but it won’t let me update beyond that. If I do 
   it via ftp and just orverried the files, I am worried about loosing the forms
   we created. Will that all be overwritten if I do? Or is it safe?
 * That’s really all I wanted to know. Like I said we worked on these forms for 
   quite some time and loosing them would be horrible. Unfortunatley my client has
   not been making backups so we can’t revert or anything so I’m just making sure
   it’s safe to update the normal way or if there is another way I need to do it.
 * I don’t think the client minds paying for support, but there are no products 
   we’re interested in buying. Is there an option to just purchase priority support
   available?
    -  This reply was modified 9 years, 2 months ago by [jem3299](https://wordpress.org/support/users/jem3299/).
 *  Plugin Author [Josh Pollock](https://wordpress.org/support/users/shelob9/)
 * (@shelob9)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/errors-forms-not-working/#post-8950597)
 * [@jem3299](https://wordpress.org/support/users/jem3299/) –
 * It sounds like your installation of Caldera Forms was messed up. I’m not sure
   why, but it is. You should be able to delete the plugin and re-install it. That
   should fix it. If not, this is likely a problem with your server.
 * The plugin file doesn’t not contain any forms or entry data. That is all stored
   in your database. So when you disable the plugin none of your data will be lost.
 *  [zmanning](https://wordpress.org/support/users/zmanning/)
 * (@zmanning)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/errors-forms-not-working/#post-8950708)
 * After updating the plugin I believe I’m having a similar problem. If I delete
   and re-install the plugin could I lose the forms I have already created?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Errors – forms not working!’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [zmanning](https://wordpress.org/support/users/zmanning/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/errors-forms-not-working/#post-8950708)
 * Status: resolved