Title: Errors in log
Last modified: June 3, 2023

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# Errors in log

 *  Resolved [lukassasso](https://wordpress.org/support/users/lukassasso/)
 * (@lukassasso)
 * [3 years ago](https://wordpress.org/support/topic/errors-in-log-17/)
 * Getting tons of errors with this plugin:
 * [Sat Jun 03 11:24:05.877953 2023] [proxy_fcgi:error] [pid 21793:tid 139895162808064][
   client 37.120.215.244:0] AH01071: Got error ‘PHP message: is_internal_meta_key
   was called incorrectly. Generic add/update/get meta methods should not be used
   for internal meta data, including “_billing_phone”. Use getters and setters. 
   Backtrace: do_action(‘wp_ajax_woocommerce_add_order_note’), WP_Hook->do_action,
   WP_Hook->apply_filters, WC_AJAX::add_order_note, WC_Order->add_order_note, do_action(‘
   woocommerce_new_customer_note’), WP_Hook->do_action, WP_Hook->apply_filters, 
   WooCommerceCheckOutForm::trigger_new_customer_note, WC_Data->get_meta, WC_Data-
   >is_internal_meta_key, wc_doing_it_wrong. This message was added in version 3.2.0.’,
   referer: [https://*********/wp-admin/post.php?post=267486&action=edit](https://*********/wp-admin/post.php?post=267486&action=edit)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Disable Bloat](https://wordpress.org/support/users/disablebloat/)
 * (@disablebloat)
 * [3 years ago](https://wordpress.org/support/topic/errors-in-log-17/#post-16791775)
 * Hello [@lukassasso](https://wordpress.org/support/users/lukassasso/)
 * Thank you for reaching out.
 * I have tried to replicate this error in my environment, but it didn’t happen.
 * It seems that the error is not from our plugin.
 * The error message you shared suggests that there is an issue with the “is_internal_meta_key”
   function and the use of generic add/update/get meta methods for internal meta
   data. Specifically, it mentions the “_billing_phone” meta data. This error message
   is related to the core WooCommerce functionality and not directly associated 
   with our plugin.
 * To troubleshoot this issue, we recommend following these steps:
    1. Deactivate the Note Finder for WooCommerce plugin temporarily.
    2. Check your error logs for more detailed information on the error.
    3. Look for any other plugins or themes that might be conflicting with WooCommerce
       or causing the error.
 * Please let us know if you have any further questions or if there’s anything else
   we can assist you with.

Viewing 1 replies (of 1 total)

The topic ‘Errors in log’ is closed to new replies.

 * ![](https://ps.w.org/note-finder-for-woocommerce/assets/icon-256x256.png?rev=
   2550674)
 * [Note Finder for WooCommerce](https://wordpress.org/plugins/note-finder-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/note-finder-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/note-finder-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/note-finder-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/note-finder-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/note-finder-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Disable Bloat](https://wordpress.org/support/users/disablebloat/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/errors-in-log-17/#post-16791775)
 * Status: resolved