Title: Errors occured
Last modified: July 16, 2021

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# Errors occured

 *  Resolved [sorryiamnot](https://wordpress.org/support/users/sorryiamnot/)
 * (@sorryiamnot)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/errors-occured/)
 * Error:
    2021-05-23 08:44:46: perform_scan_wrapper: spbc_perform_scan_wrapper_IS_NOT_EXISTS
   2021-07-16 14:03:49: send_logs: SERVER_ERROR NO: 6 MSG: Unknown access key. 2021-
   07-16 14:03:49: send_firewall_logs: KEY_EMPTY 2021-07-16 14:03:49: access_key_notices:
   KEY_IS_EMPTY 2021-07-16 11:13:36: firewall_update: FW UPDATE INIT: KEY_EMPTY 
   2021-04-30 20:11:12: API:Unknown access key. 2021-07-16 13:51:08: SERVER_ERROR
   NO: 6 MSG: Unknown access key.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferrors-occured%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/errors-occured/#post-14668403)
 * Hello [@sorryiamnot](https://wordpress.org/support/users/sorryiamnot/)
 * Please make sure you are using the correct access key in the security plugin 
   and resave the settings.
 * You can find your security access key here:
    [https://cleantalk.org/my?cp_mode=security](https://cleantalk.org/my?cp_mode=security)
 * If the issue isn’t resolved, please create a ticket in our private support system:
   
   [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * Thank you.
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/errors-occured/#post-14751823)
 * We haven’t heard back from you in a while, so I’m going to mark this thread as“
   resolved”.
    If you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Errors occured’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/errors-occured/#post-14751823)
 * Status: resolved