Title: Errors on my website
Last modified: August 20, 2016

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# Errors on my website

 *  [websak](https://wordpress.org/support/users/websak/)
 * (@websak)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/errors-on-my-website/)
 * Hello can anyone help please, i am getting the following errors displayed on 
   my website
 * Warning: file_exists() [function.file-exists]: open_basedir restriction in effect.
   File(/usr/local/psa/home/vhosts/dmastermind.com/subdomains/pants/httpdocs/wp-
   content/plugins/wp-e-commerce/wpsc-theme/default/default.php) is not within the
   allowed path(s): (/usr/local/psa/home/vhosts/pantsmatters.org.uk/httpdocs:/tmp)
   in /usr/local/psa/home/vhosts/pantsmatters.org.uk/httpdocs/wp-content/plugins/
   wp-e-commerce/wpsc-core/wpsc-constants.php on line 306
 * I dont understand what this means? and how i can solve it, some help would really
   be appreciated.
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/errors-on-my-website/#post-2256717)
 * The wp-ecommerce plugin needs access to a PHP function that is currently not 
   available on your hosting account. So you either need to speak to your hosts 
   or try using another ecommerce plugin.
 *  Thread Starter [websak](https://wordpress.org/support/users/websak/)
 * (@websak)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/errors-on-my-website/#post-2256718)
 * If i speak to my host what will i need to ask them? sorry I am new to this.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/errors-on-my-website/#post-2256719)
 * Send them a copy of the error message and ask if they can lift the open_basedir
   restriction. My guess is that they will say no.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Errors on my website’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/errors-on-my-website/#post-2256719)
 * Status: not resolved

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