Title: Errors when completing payment
Last modified: January 16, 2017

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# Errors when completing payment

 *  Resolved [bombmaniac](https://wordpress.org/support/users/bombmaniac/)
 * (@bombmaniac)
 * [10 years ago](https://wordpress.org/support/topic/errors-when-completing-payment/)
 * I’ve been working on this problem for the past week, so any help would be appreciated.
   Just to preface, this plugin was working splendidly for me until about three 
   weeks ago. Now when I try processing payments, I get one of two errors, either“
   Please make sure your card details have been entered correctly and that your 
   browser supports JavaScript. Developers: Please make sure that you are including
   jQuery and there are no JavaScript errors on the page,” or “No such customer.”
 * I’ve tried a number of solutions. I’ve cleared all test data from Stripe, I’ve
   tried changing the theme to Twenty Sixteen, Twenty Fifteen, and Twenty Fourteen,
   I’ve tried downgrading WooCommerce to the last known good version, I’ve deleted
   and reinstalled the WooCommerce Stripe Gateway, and none of it has worked. Any
   ideas?
 * [https://wordpress.org/plugins/stripe-woocommerce-addon/](https://wordpress.org/plugins/stripe-woocommerce-addon/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [10 years ago](https://wordpress.org/support/topic/errors-when-completing-payment/#post-7385698)
 * [https://support.woothemes.com/hc/en-us/articles/203104417-Stripe-Error-Please-make-sure-your-card-details-have-been-entered-correctly-and-that-your-browser-supports-JavaScript-](https://support.woothemes.com/hc/en-us/articles/203104417-Stripe-Error-Please-make-sure-your-card-details-have-been-entered-correctly-and-that-your-browser-supports-JavaScript-)
 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [10 years ago](https://wordpress.org/support/topic/errors-when-completing-payment/#post-7385739)
 * What i found on his website was this
 *     ```
       <script type="text/rocketscript" data-rocketsrc='https://js.stripe.com/v2/?ver=2.0'></script>
       ```
   
 * And all other JS files included had same case so it was a plugin causing issue
   deactivating fixed the issue

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Errors when completing payment’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/stripe-woocommerce-addon_a2c2e1.svg)
 * [Stripe Payment Gateway WooCommerce Addon](https://wordpress.org/plugins/stripe-woocommerce-addon/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-woocommerce-addon/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stripe-woocommerce-addon/)
 * [Active Topics](https://wordpress.org/support/plugin/stripe-woocommerce-addon/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-woocommerce-addon/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stripe-woocommerce-addon/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [alexwivell](https://wordpress.org/support/users/alexwivell/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/errors-when-completing-payment/#post-8660280)
 * Status: resolved