Title: errors when updating
Last modified: March 6, 2025

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# errors when updating

 *  Resolved [jimbob12345](https://wordpress.org/support/users/jimbob12345/)
 * (@jimbob12345)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-when-updating/)
 * I am getting the following errors when attempting to download updates for your
   plugin from wordpress backend:
   –Before click update–There is a new version of
   QuadMenu PRO available. View version 3.1.5 details or update now.
 * Your plugin license has expired. Please visit your account to renew your license
   or purchase a new one from our website.
 * –After click update–
   Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT(-
   10) : Unable to find End of Central Dir Record signature Your plugin license 
   has expired. Please visit your account to renew your license or purchase a new
   one from our website.
 * Please help I have had this problem for months now.
 * ps I have a lifetime license.

Viewing 1 replies (of 1 total)

 *  Plugin Support [jmatiasmastro](https://wordpress.org/support/users/jmatiasmastro/)
 * (@jmatiasmastro)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/errors-when-updating/#post-18353838)
 * [@jimbob12345](https://wordpress.org/support/users/jimbob12345/) Hi mate, please
   download the latest version from our website and install it manually to resolve
   the error: [https://quadmenu.com/account/downloads](https://quadmenu.com/account/downloads)
   
   Best regards.

Viewing 1 replies (of 1 total)

The topic ‘errors when updating’ is closed to new replies.

 * ![](https://ps.w.org/quadmenu/assets/icon-256x256.jpg?rev=2916917)
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 * 2 replies
 * 2 participants
 * Last reply from: [jmatiasmastro](https://wordpress.org/support/users/jmatiasmastro/)
 * Last activity: [1 year, 3 months ago](https://wordpress.org/support/topic/errors-when-updating/#post-18353838)
 * Status: resolved