Title: Errors when uploading image
Last modified: September 28, 2016

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# Errors when uploading image

 *  [dogwomble](https://wordpress.org/support/users/dogwomble/)
 * (@dogwomble)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/errors-when-uploading-image/)
 * Hi all,
 * I’m having real troubles trying to get this plugin to work.
 * The icon to uploads is there, and it allows me to upload. However I am unable
   to upload any images. Uploading of any PNG or JPG file I have (most of the ones
   I’ve been testing have been 80-120kb) will always give me the following error:
 * “The image could not be uploaded. Please check that it is a valid JPEG, PNG, 
   or GIF file and that the file size is not too large”
 * These files open up in every image viewing and editing program I have, and being
   the file sizes they are, they are well and truly under the 2Mb limit I have. 
   This error comes up immediately after the upload completes.
 * It’s bugging me trying to work out what’s going on, but I’m not really sure where
   to look. I’d be more tempted to go to premium if the free version actually worked.
   It is also worth noting that a plugin I use to allow people to upload their own
   avatars, as well as uploading images for the front news feed, both work.
    -  This topic was modified 9 years, 8 months ago by [dogwomble](https://wordpress.org/support/users/dogwomble/).
      Reason: Additional info

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Potent Plugins](https://wordpress.org/support/users/hearken/)
 * (@hearken)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/errors-when-uploading-image/#post-8231324)
 * Hey there,
    Given that your images are valid image files and file size would 
   not appear to be an issue, the server is probably running into some other error
   while processing the images. For example, there may be a file permissions error,
   or the GD Graphics library may not be available. For starters, can you please
   provide me a link to your forums so I can take a look? If you prefer not to post
   a link publicly, please email [info@potentplugins.com](https://wordpress.org/support/topic/errors-when-uploading-image/info@potentplugins.com?output_format=md)
   instead.
 *  [lbloom53](https://wordpress.org/support/users/lbloom53/)
 * (@lbloom53)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-when-uploading-image/#post-8309186)
 * I, too, am seeing this error message at guerboiscafe.com/forums. How do I check
   to see if the GD Graphics library is present, and what permissions do we need
   on which files?
 * Thank you,
    lloyd
 *  [Potent Plugins](https://wordpress.org/support/users/hearken/)
 * (@hearken)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/errors-when-uploading-image/#post-8316019)
 * Hi Lloyd,
    To check if PHP GD is installed and active, check your phpinfo() output
   for a section on GD, using this plugin, for example: [https://en-ca.wordpress.org/plugins/wordpress-php-info/](https://en-ca.wordpress.org/plugins/wordpress-php-info/)
 * However, the issue is more likely to be permissions related. Please ensure that
   your wp-content/uploads directory is writeable by the web server. The free version
   of the plugin creates two directories in the uploads directory, both of which
   need to have write permissions as well: wp-content/uploads/hm_bbpui and wp-content/
   uploads/hm_bbpui_temp.
 * It’s also possible that your server is running into memory issues if you are 
   uploading a large image and the available memory or PHP memory limit is low.
 * We’d be happy to troubleshoot the plugin on your site if you send us access information
   for your WordPress admin to [info@potentplugins.com](https://wordpress.org/support/topic/errors-when-uploading-image/info@potentplugins.com?output_format=md).
   If you’re using the Pro version of the plugin, please open a support ticket at
   [http://support.potentplugins.com/](http://support.potentplugins.com/) instead.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Errors when uploading image’ is closed to new replies.

 * ![](https://ps.w.org/image-upload-for-bbpress/assets/icon-256x256.png?rev=2488183)
 * [Inline Image Upload for BBPress](https://wordpress.org/plugins/image-upload-for-bbpress/)
 * [Support Threads](https://wordpress.org/support/plugin/image-upload-for-bbpress/)
 * [Active Topics](https://wordpress.org/support/plugin/image-upload-for-bbpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/image-upload-for-bbpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/image-upload-for-bbpress/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Potent Plugins](https://wordpress.org/support/users/hearken/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/errors-when-uploading-image/#post-8316019)
 * Status: not resolved