Title: Errors while uploading to Dropbox
Last modified: September 17, 2016

---

# Errors while uploading to Dropbox

 *  [broslavski](https://wordpress.org/support/users/broslavski/)
 * (@broslavski)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/errors-while-uploading-to-dropbox/)
 * A few weeks ago I started receiving letters with error logs. The errors are:
 * ERROR: Dropbox API: (7) couldn’t connect to host
    ERROR: Step aborted: too many
   attempts! ERROR: Job has ended with errors in 236 seconds. You must resolve the
   errors for correct execution.
 * The point that I have not change anything in my Dropbox settings and connection
   is working well while creating job. The same thing is on my all sites. Despite
   this, backups are created regularly and without any problems in archive.
 * What is the cause of appearing errors and how to fix it?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [armandoarrastia](https://wordpress.org/support/users/armandoarrastia/)
 * (@armandoarrastia)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/errors-while-uploading-to-dropbox/#post-8196174)
 * I am seeing pretty much the same behavior on some (but not all) of my sites. 
   This started about one week ago. My errors read as follows:
    WARNING: Job restarts
   due to inactivity for more than 5 minutes. [18-Sep-2016 07:38:30] 1. Try to send
   backup file to Dropbox … [18-Sep-2016 07:38:55] ERROR: Dropbox API: (6) Couldn’t
   resolve host ‘api.dropboxapi.com’ [18-Sep-2016 07:38:55] 2. Try to send backup
   file to Dropbox … [18-Sep-2016 07:39:15] ERROR: Dropbox API: (6) Couldn’t resolve
   host ‘api.dropboxapi.com’ [18-Sep-2016 07:39:15] 3. Try to send backup file to
   Dropbox … [18-Sep-2016 08:10:31] WARNING: Job restarts due to inactivity for 
   more than 5 minutes. [18-Sep-2016 08:10:31] 3. Try to send backup file to Dropbox…[
   18-Sep-2016 08:10:56] ERROR: Dropbox API: (6) Couldn’t resolve host ‘api.dropboxapi.
   com’ [18-Sep-2016 08:10:56] ERROR: Step aborted: too many attempts! [18-Sep-2016
   08:10:56] One old log deleted [18-Sep-2016 08:10:56] ERROR: Job has ended with
   errors in 6359 seconds. You must resolve the errors for correct execution.
 * In one site I reauthenticated with Dropbox, to no avail – I still get the error
   message and no backup files are posted to Dropbox…
 * Any help would be appreciated.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/errors-while-uploading-to-dropbox/#post-8205847)
 * On with webhoster is it?
 *  Thread Starter [broslavski](https://wordpress.org/support/users/broslavski/)
 * (@broslavski)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/errors-while-uploading-to-dropbox/#post-8205856)
 * [This one](https://itldc.com/en/vds/)
    -  This reply was modified 9 years, 8 months ago by [broslavski](https://wordpress.org/support/users/broslavski/).
 *  [armandoarrastia](https://wordpress.org/support/users/armandoarrastia/)
 * (@armandoarrastia)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/errors-while-uploading-to-dropbox/#post-8215362)
 * [@danielhuesken](https://wordpress.org/support/users/danielhuesken/) it is on
   Bluehost.
 *  Thread Starter [broslavski](https://wordpress.org/support/users/broslavski/)
 * (@broslavski)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/errors-while-uploading-to-dropbox/#post-8215455)
 * Today I discovered that in addition to the error notification backup copies in
   Dropbox have not been created too.
 *  [Garth Penglase](https://wordpress.org/support/users/gpenglase/)
 * (@gpenglase)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/errors-while-uploading-to-dropbox/#post-8636481)
 * So, is anything happening with this? It’s a common issue, and it has nothing 
   to do with the host (given that all of my other installations are also the same
   server without a problem) and yet seemingly out of the blue on Nov 15th this 
   started occurring on one of my installations. And I’ve been on other forums where
   at least 10 other people have experienced the same situation (multiple installs,
   then some start having this error).
 * Additionally, this error is the first and only error in the log. It doesn’t even
   get so far as to begin looking at the files. I have turned off anything that 
   would possibly affect a header request, set it back to a generic htaccess file.
   Core and plugins are all up to date and are either very common or fairly common
   plugins.
    -  This reply was modified 9 years, 4 months ago by [Garth Penglase](https://wordpress.org/support/users/gpenglase/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Errors while uploading to Dropbox’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [Garth Penglase](https://wordpress.org/support/users/gpenglase/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/errors-while-uploading-to-dropbox/#post-8636481)
 * Status: not resolved