Title: errors with turnstile loading Last modified: October 29, 2023 --- # errors with turnstile loading * [igor4wp](https://wordpress.org/support/users/igor4wp/) * (@igor4wp) * [2 years, 7 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/) * Hello community, * After replacing captcha with a turnstile I’m getting a weird total loading time( see the waterfall [here](https://gtmetrix.com/reports/www.a-hr.pro/1ahfm3Qt/)) * Any suggestions on why this might happen and how to fix this? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferrors-with-turnstile-loading%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Elliot Sowersby / RelyWP](https://wordpress.org/support/users/elliotvs/) * (@elliotvs) * [2 years, 6 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17168152) * Hi, * The report you shared is showing a 100% score. * Did you manage to resolve this? * I’ve tested gtmetrix.com scores on my end with Turnstile enabled, and it all seems fine. * Thread Starter [igor4wp](https://wordpress.org/support/users/igor4wp/) * (@igor4wp) * [2 years, 6 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17168329) * Hi @[elliot](https://wordpress.org/support/users/elliotvs/) * The score is 100% indeed, but the total loading time is 7s and there are still multiple “No Response Headers – Request incomplete” lines in the [waterfall report](https://gtmetrix.com/reports/www.a-hr.pro/0chh1h5t/) * I haven’t manipulated delayed anything related to Turnstile so can’t really understand the reason for this behaviour * Thread Starter [igor4wp](https://wordpress.org/support/users/igor4wp/) * (@igor4wp) * [2 years, 6 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17169376) * As thought the issue was caused by the fact Turnstile is sitting inside the pop- up on [this page](https://www.a-hr.pro/services_for_candidates), but the same behaviour was observed (see the report [here](https://gtmetrix.com/reports/www.a-hr.pro/teK3sVmS/)) on the contacts page where both CF7 & Turnistile were placed on the plain page Please [see here](https://prnt.sc/hcYzz9w-BJYo) the list of js I delay with FVM– is it possible that one of those causes the issue? If not – nothing else comes to my mind TBH * Thread Starter [igor4wp](https://wordpress.org/support/users/igor4wp/) * (@igor4wp) * [2 years, 6 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17170400) * could that be a reason? [https://prnt.sc/Yx05GT1-HOdV](https://prnt.sc/Yx05GT1-HOdV) * Thread Starter [igor4wp](https://wordpress.org/support/users/igor4wp/) * (@igor4wp) * [2 years, 6 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17187658) * Hi @[elliot](https://wordpress.org/support/users/elliotvs/) * Despite Cloudflare fixed their issues last week, my error still persists (see the [screenshot](https://prnt.sc/vhtOoxuNLrP-)) * Any suggestions on why there might be an authorisation problem? * Thread Starter [igor4wp](https://wordpress.org/support/users/igor4wp/) * (@igor4wp) * [2 years, 6 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17198530) * Hi @[elliot](https://wordpress.org/support/users/elliotvs/), * To exclude key/secret issue on WP side I’ve re-[generated them](https://prnt.sc/NpKNMUkiB2p2) and still the same [401 error](https://prnt.sc/_rbSt4A9JSC-) Any ideas? * [Stelios Chatzis](https://wordpress.org/support/users/scprojectsgr/) * (@scprojectsgr) * [2 years, 2 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17479463) * Same problem! * I am getting 401 error and having a problem on E-commerce website with youtube Videos on Product Page never load to play on Mobile. [See here](https://prnt.sc/RY_4WduK-hfs) * It blocks it… * Any Solution on this? * Thread Starter [igor4wp](https://wordpress.org/support/users/igor4wp/) * (@igor4wp) * [2 years, 2 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17480200) * Hi [@scprojectsgr](https://wordpress.org/support/users/scprojectsgr/) * *disclamer* I’m just a user of this plugin and not a developer * If I were you, I would start with checking Site/Secret Keys, you can check them [here](https://dash.cloudflare.com/?to=/:account/turnstile). * Next, from my experience, Managed mode works better then the other 2 * [Plugin settings](https://prnt.sc/vJbFvmTHEFsN) I use on my site * Finally, there are a few 3rd party JS requests – make sure you haven’t over-optimised and blocked some scripts responsible for render & challenge itself. I have [both with status code 200](https://prnt.sc/4LE6PHHUb2MS) * Hope this helps * [Stelios Chatzis](https://wordpress.org/support/users/scprojectsgr/) * (@scprojectsgr) * [2 years, 2 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17481135) * Thank you! * The managed mode make a bit of progress but the plugin it self at least for the specific Website it makes only problems. * So i delete it and i have go to some other solution for Bots. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘errors with turnstile loading’ is closed to new replies. * ![](https://ps.w.org/simple-cloudflare-turnstile/assets/icon-128x128.gif?rev= 2937121) * [Simple CAPTCHA Alternative with Cloudflare Turnstile](https://wordpress.org/plugins/simple-cloudflare-turnstile/) * [Frequently Asked Questions](https://wordpress.org/plugins/simple-cloudflare-turnstile/#faq) * [Support Threads](https://wordpress.org/support/plugin/simple-cloudflare-turnstile/) * [Active Topics](https://wordpress.org/support/plugin/simple-cloudflare-turnstile/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/simple-cloudflare-turnstile/unresolved/) * [Reviews](https://wordpress.org/support/plugin/simple-cloudflare-turnstile/reviews/) * 9 replies * 3 participants * Last reply from: [Stelios Chatzis](https://wordpress.org/support/users/scprojectsgr/) * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/errors-with-turnstile-loading/#post-17481135) * Status: not resolved