Title: Errorsafe pop-up problem
Last modified: August 18, 2016

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# Errorsafe pop-up problem

 *  [torttis](https://wordpress.org/support/users/torttis/)
 * (@torttis)
 * [19 years, 6 months ago](https://wordpress.org/support/topic/errorsafe-pop-up-problem/)
 * Since yesterday we have had this problem with our wordpress-powered site:
 * When trying to click any links on the main page, You get a bunch of Errorsafe
   pop-up-windows that are trying to get You download Errorsafe on Your computer.
 * Any one else having the same problem? Is it wordpress- related at all? What to
   do with it?
 * I have scanned my computer, no problem in there.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [billh](https://wordpress.org/support/users/billh/)
 * (@billh)
 * [19 years, 6 months ago](https://wordpress.org/support/topic/errorsafe-pop-up-problem/#post-479034)
 * When you say “I have scanned my computer, no problem in there.” I assume that
   you mean you have scanned it for viruses. That is true, Errorsafe is NOT a virus.
   It is adware. You need to use some kind of spyware removal tool; my personal 
   preference is Spybot Search & Destroy. If you Google Errorsafe, you’ll find at
   least one page with instructions on how to remove the adware and it’s popups.
 *  Thread Starter [torttis](https://wordpress.org/support/users/torttis/)
 * (@torttis)
 * [19 years, 6 months ago](https://wordpress.org/support/topic/errorsafe-pop-up-problem/#post-479037)
 * What I mean is that the problem is probably not in my local computer.
 * The problem is site-related:
    Anyone coming to our site gets Errorsafe pop-ups
   and is redirected to Errorsafe or Systemdoctor pages that are trying to get them
   to uppload their fake virusprogramme.
 * So I think there is a virus on our pages that hijacks the router.
 * So far I have found these pieces of information:
    – Winantivirus 2004-2007, Systemdoctor
   2005-2007, Ultimate Defender 3 variants, all 3 also hijack your router: [http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=762011&SiteID=2](http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=762011&SiteID=2)
 * – Redirect hack with xss:
    [http://forums.invisionize.com/index.php?showtopic=115266](http://forums.invisionize.com/index.php?showtopic=115266)
 * – Your new friend is a worm:
    [http://www.f-secure.com/weblog/archives/archive-072006.html#00000930](http://www.f-secure.com/weblog/archives/archive-072006.html#00000930)
 * So the question is, if the reason of the problem is on our pages, how to get 
   rid of it?
 *  Thread Starter [torttis](https://wordpress.org/support/users/torttis/)
 * (@torttis)
 * [19 years, 6 months ago](https://wordpress.org/support/topic/errorsafe-pop-up-problem/#post-479099)
 * Answering myself:
 * Our web host said the problem was in a .htaccess file. That file did not come
   from us.
 * Our site is working OK at the moment.
 *  [allentoh](https://wordpress.org/support/users/allentoh/)
 * (@allentoh)
 * [19 years, 6 months ago](https://wordpress.org/support/topic/errorsafe-pop-up-problem/#post-479141)
 * Hi, I was having a similar to yours and initially I resolved it by clearing the.
   htaccess file but now those popups are returning and its hidden away somewhere
   else other than .htaccess file. Anyone else got the same problem or solution 
   to this?
 * Allen

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Errorsafe pop-up problem’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [allentoh](https://wordpress.org/support/users/allentoh/)
 * Last activity: [19 years, 6 months ago](https://wordpress.org/support/topic/errorsafe-pop-up-problem/#post-479141)
 * Status: not resolved

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