Title: Even the free version is well-supported
Last modified: January 9, 2026

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# Even the free version is well-supported

 *  [rjj1](https://wordpress.org/support/users/rjj1/)
 * (@rjj1)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/even-the-free-version-is-well-supported/)
 * when I was having issues setting up this plugin, their support team was a great
   help and advised me on how to escalate the issue with my hosting provider. Thanks
   to their assistance, my hosting provider fixed the issue and the plugin is now
   working. Thanks, backWPup!
 * Aside from that, it’s really easy to use, with a simple interface and settings
   that are easy to understand. The free version has all the functionality I need
   for a small website. I’m very happy with this plugin.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/even-the-free-version-is-well-supported/#post-18780331)
 * Hi Richard,
 * Thank you for the kind review. I’m really glad our guidance helped you get this
   resolved with your hosting provider, and that everything is working well now.
   It’s great to hear the free version fits your needs too.
 * We truly appreciate you taking the time to share your experience.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * Last activity: [3 months, 3 weeks ago](https://wordpress.org/support/topic/even-the-free-version-is-well-supported/#post-18780331)