Title: Event code / pixel not activated
Last modified: June 10, 2020

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# Event code / pixel not activated

 *  Resolved [klaszewski](https://wordpress.org/support/users/klaszewski/)
 * (@klaszewski)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/event-code-pixel-not-activated/)
 * Hello. I am receiving error code,
    We detected event code but the pixel has not
   activated for this event. Pixel number is correct, we are using current version
   of plugin, this affects tag “view content”. I tried reinstalling, reconnecting
   with FB – no change.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fevent-code-pixel-not-activated%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [SkyVerge](https://wordpress.org/support/users/skyverge/)
 * (@skyverge)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/event-code-pixel-not-activated/#post-12970113)
 * Hey [@klaszewski](https://wordpress.org/support/users/klaszewski/)!
 * Thanks so much for your question, I’ll be happy to take a look at this for you.
 * Could you let me know where you were seeing this error notice, or from which 
   page? I had a quick look at the site URL that you included with your message 
   and viewed a product on your store. Using the pixel helper chrome extension seemed
   to show the ViewContent event okay: [https://cloud.skyver.ge/04uYkgoG](https://cloud.skyver.ge/04uYkgoG)
 * Could you share a bit more information so I can replicate the issue and troubleshoot
   this further for you?
 * Cheers!
 * Simon.
 *  [tamarazuk](https://wordpress.org/support/users/tamarazuk/)
 * (@tamarazuk)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/event-code-pixel-not-activated/#post-13299568)
 * Hey [@klaszewski](https://wordpress.org/support/users/klaszewski/),
 * It has been a long time since we heard from you, so I’m going to mark this topic
   as resolved.
 * If you’re still experiencing issues please [take a look at our documentation](https://docs.woocommerce.com/document/facebook-for-woocommerce/)
   for more information and [create a new thread](https://wordpress.org/support/plugin/facebook-for-woocommerce/#new-post)
   if you have further questions.
 * Thanks,
    Tamara 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Event code / pixel not activated’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [tamarazuk](https://wordpress.org/support/users/tamarazuk/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/event-code-pixel-not-activated/#post-13299568)
 * Status: resolved