Event list Capacity column, doesn’t show correct availability

  • Resolved madzzoni

    (@madzzoni)


    4 months ago

    Hi there,

    Ex: In the Event List overview “Capacity” shown: 10/12 Available, but Ticket view show: Total Seat 12 / Sold 0.

    And how can i reset the Tickets “Sold” after copy an Event to a new Event with a new date?

    Plugin Version 5.1.6

    Thx in advance

    • This topic was modified 4 months ago by madzzoni.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    4 months ago

    Hello @madzzoni

    Thanks for your message, You can reset the booking count from the Event Edit Page -> Settings -> Reset Booking Count

    Best Regards

    Thread Starter madzzoni

    (@madzzoni)

    4 months ago

    Hello again,

    thx for your info about the “Reset” option!

    But in the Event List overview “Capacity” still shown: 08/10 Available, but the Ticket view show: Total Seat 10 / Sold 0. This is a huge problem!

    What is wrong here?

    Best regards

    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    4 months ago

    Hello @madzzoni

    Thanks for your message. We just released a new version (5.1.7) of the Event Plugin that fixes this issue. Please update your website event plugin to the latest version. I hope the issue will be solved after the update.

    Best Regards

    Thread Starter madzzoni

    (@madzzoni)

    3 months, 4 weeks ago

    Works, thx.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.