Event Tickets Plugins deletes Customize View Button

  • Resolved maxws

    (@maxws)


    1 year, 4 months ago

    Hi,

    in the upper right normall there would be the Button “Ansicht anpassen” (german) or i guess Customice View in englisch.

    I run Event Tickets 5.18.0.1 and Event Tickets Plus 6.1.2 – Theme is Hello Elementor.

    When i deactivate Event Tickets Plugins the Button is back and i can change the columns in e.g. the pages site. When i activate ist, the button goes missing side wide.

    Why is that? How can i solve that?

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Darian

    (@d0153)

    1 year, 4 months ago

    Hi @maxws

    Thanks for reaching out.

    We just released a new version of our plugins the other day. Could you try updating your plugins to the latest versions and see if that resolves the issue?

    If it doesn’t help, please kindly provide a screenshot of the issue you’re referring to. I want to check it further on my end.

    Plugin Support Darian

    (@d0153)

    1 year, 4 months ago

    Hi there,

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

    Thread Starter maxws

    (@maxws)

    1 year, 4 months ago

    No, it is not resolved. I just did not have the time. To be honest, your plugins are getting worse by the day and version…

    It still wont show.

    Plugin Support Darian

    (@d0153)

    1 year, 4 months ago

    Hi @maxws

    To confirm, are you referring to the missing “Screen Options”? If so, then the latest version of the Event Tickets plugin should resolve the issue.

    If it doesn’t help, please open a Support Ticket on our Help Desk so we can investigate the issue further. Please note that we’re unable to provide support for premium users within this forum.

    Plugin Support Darian

    (@d0153)

    1 year, 4 months ago

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll go ahead and close this for now. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)

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