• SickNick

    (@sicknick)


    I have a lifetime license. I use the plugin for 2-3 years, and here is my review:

    What a waste of time and money!

    Buggy plugin, loosing settings even when refreshing the page, to create a custom xml, takes hours and hours. Do not mention the clear cache setting: Chaos!

    Support: Completely useless, after explaining them 2-3 times the problem, they just stop replying to you.

    I spent so many hours on this plugin and i thought it for a long time, before review it, but there is nothing else i can do.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebAppick

    (@wahid0003)

    If you are caching your wordpress admin then you will may also have this issue with any other plugins. Let us know which caching plugin you are using. You can not discuss about paid feature into ww.wp.xz.cn. Its a guideline violation. Please contact us for further query from here: https://webappick.com/contact/

    Plugin Support mansary

    (@mansary)

    Dear @sicknick

    We’re truly sorry to hear about the difficulties you experienced with our plugin. We completely understand how frustrating this must have been and appreciate you taking the time to share your feedback.

    Please rest assured that our support team is committed to handling every ticket with the utmost care and attention. If your experience did not reflect this standard, we sincerely apologize and take full responsibility.

    We’re genuinely committed to making things right and would love the opportunity to assist you further. Unfortunately, your review did not include enough details for us to identify the specific support ticket. To help us locate your case, we kindly ask that you reply to the last email you received from our support team or open a new ticket with a detailed explanation of the issue.

    When reaching out, please include a clear and relevant subject line so we can connect your message to this matter and respond promptly.

    We’re ready and eager to assist you and hope to hear from you soon.

    Kind regards,

    Moderator Support Moderator

    (@moderator)

    @wahid0003 @mansary Cannot support you here and have appropriately sent you to their contact page.

    As this plugin does upsell, this review is valid. To prevent it becoming a pro support topic I am closing this review to new comments.

    For pro or customer support, please contact the developer on their site. This includes pre-sales information.

    As the developer is aware, customers may not be supported on this site.

    https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Everything is wrong!’ is closed to new replies.