Title: ExactMetrics – JavaScript Didn’t Load
Last modified: February 19, 2020

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# ExactMetrics – JavaScript Didn’t Load

 *  [ribeirom4e](https://wordpress.org/support/users/ribeirom4e/)
 * (@ribeirom4e)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/exactmetrics-javascript-didnt-load/)
 * Hi. I´ve got this error message inside ExactMetrics´s dashboard:
 * “There seems to be an issue running JavaScript on your website, which ExactMetrics
   is crafted in to give you the best experience possible. If you are using an ad
   blocker, please disable or whitelist the current page to load ExactMetrics correctly.
 * Uncaught TypeError: Cannot read property ‘call’ of undefined”
 * I´m using AdBlock, but i´ve already disabled it.
 * Anyone knows how to resolve it?
 * Thanks.
    -  This topic was modified 6 years, 4 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexactmetrics-javascript-didnt-load%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Carike](https://wordpress.org/support/users/carike/)
 * (@carike)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/exactmetrics-javascript-didnt-load/#post-12452514)
 * Questions about specific plugins are best dealt with in that specific plugin’s
   support forum.
    Here is a link: [https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/)
   All the best :four-leaf-clover:
 *  Thread Starter [ribeirom4e](https://wordpress.org/support/users/ribeirom4e/)
 * (@ribeirom4e)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/exactmetrics-javascript-didnt-load/#post-12453203)
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘ExactMetrics – JavaScript Didn’t Load’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [ribeirom4e](https://wordpress.org/support/users/ribeirom4e/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/exactmetrics-javascript-didnt-load/#post-12453203)
 * Status: not resolved

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