Title: Example templates not working – getting WP debug error Last modified: August 22, 2016 --- # Example templates not working – getting WP debug error * Resolved [Ollie Murphy](https://wordpress.org/support/users/omurphy/) * (@omurphy) * [11 years, 3 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/) * Hi, * The plugin works great when I’m using one of the default templates. However, when I switch over to use a template like example-basic-html01.php or any of the other example templates, it breaks when trying to view the PDF on a link like so /?gf_pdf=1&fid=2&lid=17&template=example-basic-html01.php * Instead of a PDF, I just get a blank page. I turned on WP debug and I got the following error: * > Call to undefined method GFCommon::is_currency_decimal_dot() * I am on an old php version (5.2.17). Is that what’s causing this issue? * [https://wordpress.org/plugins/gravity-forms-pdf-extended/](https://wordpress.org/plugins/gravity-forms-pdf-extended/) Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [Ollie Murphy](https://wordpress.org/support/users/omurphy/) * (@omurphy) * [11 years, 3 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811445) * I just tested it another server with PHP 5.4 and everything appears to be working fine. * Can I assume this issue is caused by the old php version and if so then what can be done about it? (besides upgrading PHP which sadly isn’t an option) * Plugin Author [Jake Jackson](https://wordpress.org/support/users/blue-liquid-designs/) * (@blue-liquid-designs) * [11 years, 3 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811447) * Hi, * Can you let me know what version of Gravity Forms and Gravity PDF you are currently using? * Based on that error I don’t think the issue is with PHP. * Can you upgrade to the latest version of Gravity Forms (currently 1.9.1.2) on the server you have a problem with and let me know if the problem persists? * Thread Starter [Ollie Murphy](https://wordpress.org/support/users/omurphy/) * (@omurphy) * [11 years, 3 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811450) * Duurrr, I just upgraded gravity forms from 1.8 to 1.9.1.2 and everything works fine now. * Thanks for the help. I’ll close this out now. * Plugin Author [Jake Jackson](https://wordpress.org/support/users/blue-liquid-designs/) * (@blue-liquid-designs) * [11 years, 3 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811453) * Thanks Murphy. We’ll take a look at fixing the backwards compatibility issue with 1.8 too. * [Madhu Kiran](https://wordpress.org/support/users/ccdsiu2/) * (@ccdsiu2) * [11 years, 2 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811807) * Is this issue resolved? I am receiving same error in GF 1.8 * Plugin Author [Jake Jackson](https://wordpress.org/support/users/blue-liquid-designs/) * (@blue-liquid-designs) * [11 years, 2 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811817) * [@ccdsiu2](https://wordpress.org/support/users/ccdsiu2/): Try upgrading to the latest version of Gravity Forms (1.9.1.2). It worked for Murphy. * As to the backwards compatibility issue? Not yet (our lead developer is on leave at the moment). * Plugin Author [Jake Jackson](https://wordpress.org/support/users/blue-liquid-designs/) * (@blue-liquid-designs) * [11 years, 2 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811843) * [@ccdsiu2](https://wordpress.org/support/users/ccdsiu2/) what is the exact version of Gravity Forms 1.8 you are using? * [Madhu Kiran](https://wordpress.org/support/users/ccdsiu2/) * (@ccdsiu2) * [11 years, 2 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811844) * I am using version 1.8.3 * Plugin Author [Jake Jackson](https://wordpress.org/support/users/blue-liquid-designs/) * (@blue-liquid-designs) * [11 years, 2 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811847) * Thanks. I found 1.8.4+ (or there abouts) introduces this new function. Previous versions don’t have it and have running into problems. We’ll be patching this in our next release. * [Madhu Kiran](https://wordpress.org/support/users/ccdsiu2/) * (@ccdsiu2) * [11 years, 2 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811848) * When can we expect the next release ? * Plugin Author [Jake Jackson](https://wordpress.org/support/users/blue-liquid-designs/) * (@blue-liquid-designs) * [11 years, 2 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811850) * We’re just waiting on access to a premium plugin that had a bug report. Once we find and resolve that issue well be releasing the update. It will likely be this time next week. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Example templates not working – getting WP debug error’ is closed to new replies. * ![](https://ps.w.org/gravity-forms-pdf-extended/assets/icon-256x256.png?rev=3168987) * [Gravity PDF](https://wordpress.org/plugins/gravity-forms-pdf-extended/) * [Frequently Asked Questions](https://wordpress.org/plugins/gravity-forms-pdf-extended/#faq) * [Support Threads](https://wordpress.org/support/plugin/gravity-forms-pdf-extended/) * [Active Topics](https://wordpress.org/support/plugin/gravity-forms-pdf-extended/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/gravity-forms-pdf-extended/unresolved/) * [Reviews](https://wordpress.org/support/plugin/gravity-forms-pdf-extended/reviews/) ## Tags * [gravity pdf](https://wordpress.org/support/topic-tag/gravity-pdf/) * 11 replies * 3 participants * Last reply from: [Jake Jackson](https://wordpress.org/support/users/blue-liquid-designs/) * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/example-templates-not-working-getting-wp-debug-error/#post-5811850) * Status: resolved