Title: Excellent plugin – poor support
Last modified: September 3, 2016

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# Excellent plugin – poor support

 *  [Maxmalte](https://wordpress.org/support/users/maxmalte/)
 * (@maxmalte)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/excellent-plugin-poor-support/)
 * 5 out of 5 stars for the plugin
    1 out of 5 stars for the support In sum **3 
   out of 5 stars**
 * **Why?**
 * Tumblr Crosspostr does what it should and does it very robustly.
    The plugin 
   has no faults. It just runs. Is there nevertheless an error, it will be fixed
   quickly after reporting. In this case the support and plugin is top class. (**
   5 out of 5**)
 * But you have further questions about the plugin, or you wish for assistance with
   personal development and adaptation to own customizations, you will gruffly got
   the mitten and left alone. (**1 out of 5 stars**)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Meitar](https://wordpress.org/support/users/meitar/)
 * (@meitar)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/excellent-plugin-poor-support/#post-7979623)
 * Asking for help with arbitrary programming customizations, [as you’ve done](https://wordpress.org/support/topic/automated-title-for-tumblr-picture-post?replies=9),
   is out of scope for plugin support. Obviously.
 *  Thread Starter [Maxmalte](https://wordpress.org/support/users/maxmalte/)
 * (@maxmalte)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/excellent-plugin-poor-support/#post-7979634)
 * Is it not, if you are a good and friendly developer. 😉
    Other developers gladly
   help you with personal customization of their plugins.
 * Because you don’t document your plugin, I just wanted to know at which area I
   should looking for to fulfill my wish. I would managed the rest.
 * I’m sorry, but your personal support is bad!
    Would there be a similar plugin
   like yours, I would use that one.
 *  Plugin Author [Meitar](https://wordpress.org/support/users/meitar/)
 * (@meitar)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/excellent-plugin-poor-support/#post-7979635)
 * [Developer documentatiom for Tumblr Crosspostr is available under the “Other Notes” tab right here](https://wordpress.org/plugins/tumblr-crosspostr/other_notes/).
 * Bluntly, you really don’t know what you’re talking about with regards to your
   own “review.” Have a nice life.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Excellent plugin – poor support’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/tumblr-crosspostr.svg)
 * [Tumblr Crosspostr](https://wordpress.org/plugins/tumblr-crosspostr/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tumblr-crosspostr/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tumblr-crosspostr/)
 * [Active Topics](https://wordpress.org/support/plugin/tumblr-crosspostr/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tumblr-crosspostr/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tumblr-crosspostr/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Meitar](https://wordpress.org/support/users/meitar/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/excellent-plugin-poor-support/#post-7979635)