Title: Excellent support
Last modified: March 2, 2024

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# Excellent support

 *  [dvadlamoodi](https://wordpress.org/support/users/dvadlamoodi/)
 * (@dvadlamoodi)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/excellent-support-2191/)
 * 
   I’ve been collaborating with ElExtensions for about a month now. Whenever an
   issue arises, the team promptly joins a call to address it. Their thorough analysis
   is instrumental in pinpointing the root cause of any problems. They patiently
   guide me through each step in case the plugin encounters any failures. I’m delighted
   to continue working with ElExtensions.
 * Initially, my plugin faced limitations due to the absence of a StarTrack premium
   business account with Australia Post. However, ElExtensions provided invaluable
   support by offering alternative solutions, demonstrating remarkable patience 
   in answering all my inquiries. I’m grateful for the prompt and patient assistance
   from the Australia Post product manager. My sincere thanks to her and the entire
   team.

The topic ‘Excellent support’ is closed to new replies.

 * ![](https://ps.w.org/elex-australia-post-shipping/assets/icon-256x256.png?rev
   =2802389)
 * [ELEX WooCommerce Australia Post Shipping](https://wordpress.org/plugins/elex-australia-post-shipping/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/elex-australia-post-shipping/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/elex-australia-post-shipping/)
 * [Active Topics](https://wordpress.org/support/plugin/elex-australia-post-shipping/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/elex-australia-post-shipping/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/elex-australia-post-shipping/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [dvadlamoodi](https://wordpress.org/support/users/dvadlamoodi/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/excellent-support-2191/)