Title: Excellent support &amp; solution
Last modified: January 22, 2026

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# Excellent support & solution

 *  [visualispro](https://wordpress.org/support/users/visualispro/)
 * (@visualispro)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/excellent-support-solution/)
 * I had an issue with missing Product Addons in WPCafe Pro after a clean WordPress
   installation.
 * The ThemeWinter support team was very responsive and professional. They clearly
   explained that in the latest version, product addons were moved to a separate
   plugin called **Optiontics**. Once installed, everything worked perfectly.
 * The plugin itself is powerful and well thought out for restaurant websites, and
   the support experience was honestly top-notch. They took the time to understand
   my real restaurant use case and forwarded my feedback to the dev team.
 * Great plugin, great support, and continuous improvements. Highly recommended 
   for anyone building a food or restaurant website with WooCommerce.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Md Mahbub Morshed Chowdhury](https://wordpress.org/support/users/faheem96dev/)
 * (@faheem96dev)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/excellent-support-solution/#post-18797305)
 * Hi there,
 * Thank you so much for your amazing **5-star review** and for sharing your experience
   with **WPCafe** it truly means a lot to us!
 * We’re really glad to hear that the Product Addons issue and that WPCafe is working
   perfectly for your restaurant website. Your feedback about real-world restaurant
   use cases is incredibly valuable, and we’ve already shared it with our development
   team to help us continue improving WPCafe for WooCommerce-based food and restaurant
   websites.
 * Your kind words about our team motivate us to keep delivering **reliable features,
   smooth performance, and top-notch customer support**. If you ever need assistance
   or have more ideas to share, we’re always here to help.
 * Thanks again for trusting WPCafe and being part of our growing community!
 * Warm regards,
   **M Mahbub**

Viewing 1 replies (of 1 total)

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 * ![](https://ps.w.org/wp-cafe/assets/icon-128x128.gif?rev=3414256)
 * [WPCafe - Restaurant Menu, Online Food Ordering & Table Booking System](https://wordpress.org/plugins/wp-cafe/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Md Mahbub Morshed Chowdhury](https://wordpress.org/support/users/faheem96dev/)
 * Last activity: [4 months, 2 weeks ago](https://wordpress.org/support/topic/excellent-support-solution/#post-18797305)