Title: Exceptional functionality & support
Last modified: January 20, 2017

---

# Exceptional functionality & support

 *  [vinhost](https://wordpress.org/support/users/vinhost/)
 * (@vinhost)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/exceptional-functionality-support/)
 * This plugin is exceptional but the service I have received was beyond expectation.
   I initially purchased the Hobbyist version thinking it was all I needed but soon
   realised there was 1 extra feature in the pro version that I could really use
   but wasn’t keen on spending the extra just for 1 feature. I contacted their support
   and explained what I needed and within a day they supplied me with a custom plugin
   to give me the extra feature at not charge.
 * After using the plugin for a while I decided that I could also use some other
   pro features so I contacted support again and they were happy to just invoice
   me for the difference.
 * I have been using the plugin for about 6 months now and haven’t had a single 
   issue, it just works.
 * I have to say that the quality of support I received is enough to wish Cozmoslabs
   continued success as we need more developers of their calibre.

Viewing 1 replies (of 1 total)

 *  [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/)
 * (@teodor-cosofret)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/exceptional-functionality-support/#post-8686463)
 * Thank you for your review and kind words. It means a lot to us!

Viewing 1 replies (of 1 total)

The topic ‘Exceptional functionality & support’ is closed to new replies.

 * ![](https://ps.w.org/profile-builder/assets/icon-256x256.png?rev=2961144)
 * [User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor](https://wordpress.org/plugins/profile-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/profile-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/profile-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/profile-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/profile-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/profile-builder/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Teodor Cosofret](https://wordpress.org/support/users/teodor-cosofret/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/exceptional-functionality-support/#post-8686463)