Title: Exclude Tracking function
Last modified: August 21, 2016
---
# Exclude Tracking function
* Resolved [Jackflash101](https://wordpress.org/support/users/jackflash101/)
* (@jackflash101)
* [12 years, 4 months ago](https://wordpress.org/support/topic/exclude-tracking-function/)
* On our client’s site, I’ve set the “Exclude Tracking for” to contributors. (did
so about 3 days ago). As I remember, from discussion on your web site, that should
exclude all traffic when logged in for all users, “contributors” and above. BUT
it doesn’t seem to be working right, as over the last several days, there are
8 total visits shown on GA for my city, but only 2 are new visitors.
* I tried excluding I.P. addresses before, using the GA filter to do so, but that
isn’t working either.
* Also, the blue box on the dashboard, which normally shows “visits” “visitors”“
page views” etc. keeps showing 0 info. What is going on? It has normally worked
fine on other web sites.
* [http://wordpress.org/plugins/google-analytics-dashboard-for-wp/](http://wordpress.org/plugins/google-analytics-dashboard-for-wp/)
Viewing 5 replies - 1 through 5 (of 5 total)
* [Alin Marcu](https://wordpress.org/support/users/deconf/)
* (@deconf)
* [12 years, 4 months ago](https://wordpress.org/support/topic/exclude-tracking-function/#post-4498896)
* Let’s make some tests:
* 1. Go to **Settings -> GA Dashboard -> Exclude tracking for:** and select Disabled.
* Log in as an Administrator, go to your website and open a view page source (in
Chrome CTRL+U), search for “UA-“, if you find that twice, then probably you (
manual edit) or a third-party plugin is also inserting the tracking code.
* 2. If you find it once, go to **Settings -> GA Dashboard -> Exclude tracking
for:** and select **Contributors** and clear cache (if you use a cache plugin).
Can you find it now?
* Is normal to show zero if there are no visits on selected interval. Also, if
you visit the site and you’re not logged in (browsing as a guest) you will be
counted as a visitor.
* Thread Starter [Jackflash101](https://wordpress.org/support/users/jackflash101/)
* (@jackflash101)
* [12 years, 4 months ago](https://wordpress.org/support/topic/exclude-tracking-function/#post-4499093)
* Hi Alin– Thanks for the quick reply.
* I found it twice on the home page, but not at all sure what I’m looking at.
* It is once in the HEAD section:
* “
* ”
* —–Then also, in a JQUERY script—–
* “
* ALSO, if I CLEAR CACHE (blue button on your plugin’s functions) is that what
I should do? What does it do exactly?
* [Alin Marcu](https://wordpress.org/support/users/deconf/)
* (@deconf)
* [12 years, 4 months ago](https://wordpress.org/support/topic/exclude-tracking-function/#post-4499105)
* It’s only once,
* ``
* has nothing to do with tracking, my mistake.
* Ok, now make the test for step two (2.), and look for: **UA-47042503-1**. If
you can’t find it, while being logged in, the exclude filter works properly.
* Thread Starter [Jackflash101](https://wordpress.org/support/users/jackflash101/)
* (@jackflash101)
* [12 years, 4 months ago](https://wordpress.org/support/topic/exclude-tracking-function/#post-4499159)
* Alright! I tried that, and it seems to be working. I guess you meant for me to,
after clearing the cache, to check the page source for **UA-47042503-1** without
going back to “disabled” for EXCLUDE TRACKING? I’m pretty sure that’s what you
meant. So seems to work fine.
* [hays298](https://wordpress.org/support/users/hays298/)
* (@hays298)
* [12 years ago](https://wordpress.org/support/topic/exclude-tracking-function/#post-4499251)
* Hi Alin,
* I was looking for a way to do the same thing. I can’t find **Exclude tracking
for: **anywhere on the dashboard though. Could you shed some light?
* Thanks
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘Exclude Tracking function’ is closed to new replies.
* 
* [ExactMetrics - Google Analytics Dashboard for WordPress (Website Stats Plugin)](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/)
* [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-dashboard-for-wp/#faq)
* [Support Threads](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/)
* [Active Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/google-analytics-dashboard-for-wp/reviews/)
* 5 replies
* 3 participants
* Last reply from: [hays298](https://wordpress.org/support/users/hays298/)
* Last activity: [12 years ago](https://wordpress.org/support/topic/exclude-tracking-function/#post-4499251)
* Status: resolved