Title: Excluding files & folder doesn’t work
Last modified: February 6, 2021

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# Excluding files & folder doesn’t work

 *  [johnny66](https://wordpress.org/support/users/johnny66/)
 * (@johnny66)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/excluding-files-folder-doesnt-work/)
 * Original string for Exclude file & folder: woocommerce_uploads|wc-logs
 * Trying to add a new folder ultimatemember:
    woocommerce_uploads|wc-logs|ultimatemember
 * After pressing Save there are no changes, nothing hasn’t saved.
 * WP 5.6.1
    Bulk Media Register 1.21
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexcluding-files-folder-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [chasky](https://wordpress.org/support/users/chasky/)
 * (@chasky)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/excluding-files-folder-doesnt-work/#post-14331488)
 * same problem here
 * WP 5.7.1
    Bulk Media Register 1.24
 *  Plugin Author [Katsushi Kawamori](https://wordpress.org/support/users/katsushi-kawamori/)
 * (@katsushi-kawamori)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/excluding-files-folder-doesnt-work/#post-14331832)
 * I’m not sure.
    In my environment, it saves and works fine. What version of PHP
   do you have?
 *  [m_disseny](https://wordpress.org/support/users/m_disseny/)
 * (@m_disseny)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/excluding-files-folder-doesnt-work/#post-14829551)
 * Hi there,
 * doesn’t work for me neither, php 7.4. I had to manually update the folders|extensions
   directly on the file lib/class-bulkmediaregisteradmin.php. Updating the db directly
   from phpMyAdmin didn’t work, all changes reset after reloading the settings page.
 * Also the alert message “Changed the way files and folders are excluded” appears
   after every page reload, even if closed or accepted.
 * Otherwise, many thanks for this great plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Excluding files & folder doesn’t work’ is closed to new replies.

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 * 3 replies
 * 4 participants
 * Last reply from: [m_disseny](https://wordpress.org/support/users/m_disseny/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/excluding-files-folder-doesnt-work/#post-14829551)
 * Status: not resolved