existing accounts

  • Resolved antonic93

    (@antonic93)


    4 months ago

    Hi, I set up the plugin, but for already registered users (who haven’t registered with a VAT number), the checkout is blocked and can only be unlocked by editing the card in the customer’s account.

    How can I bypass this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author GP

    (@bytefarmer)

    4 months ago

    Hi! Thanks for reaching out. I will try to reproduce this on my own install and see how I can fix this.

    I assume you have VAT number marked as required? Do you use the new block-based checkout or the classic one?

    Having a VAT number in the account itself should not be mandatory, only supplying one on the checkout screen (which will then be saved)

    • This reply was modified 4 months ago by GP.
    Thread Starter antonic93

    (@antonic93)

    4 months ago

    Thanks for the reply, I use the classic!

    Plugin Author GP

    (@bytefarmer)

    4 months ago

    Hi, I just tried it on my test setup:

    1. VAT not required and not on registration form
    2. Registered a new customer (No VAT number entered)
    3. Added item to cart
    4. Go to checkout
    5. Entered a valid VAT in the VAT field
    6. Placed order

    I’m happy to take a closer look at your setup to see if there are any bugs I missed.

    Thread Starter antonic93

    (@antonic93)

    4 months ago

    It seems to have been resolved or did I miss something 🤣

    Plugin Author GP

    (@bytefarmer)

    4 months ago

    At least I didn’t change anything, but glad it’s fixed.

    Don’t hesitate to contact me again in the future if you run into any problems, although email (address mentioned in the plugin) might be faster.

Viewing 5 replies - 1 through 5 (of 5 total)

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  • 5 replies
  • 2 participants
  • Last reply from: GP
  • Last activity: 4 months ago
  • Status: resolved