Title: Existing Forms Not Found
Last modified: September 1, 2016

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# Existing Forms Not Found

 *  Resolved [electricAxe](https://wordpress.org/support/users/electricaxe/)
 * (@electricaxe)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/existing-forms-not-found/)
 * I have successfully installed Pardot and authenticated my account. I also cleared
   the account cache. I have several forms associated with the Pardot account, one
   of them is associated with my user account. However, I’ve never been able to 
   see a list of any forms, whether it be the entire form list or just the single
   form associated with my account. The plugin attempts to load in the forms and
   then displays: “It looks like you don’t have any forms set up yet.”
 * Also, in case it is related and relevant, every time I leave the Pardot settings
   screen and then return the password is altered, preventing me from clearing the
   cache, unless I update and resave the password.
 * [https://wordpress.org/plugins/pardot/](https://wordpress.org/plugins/pardot/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [Cliff Seal](https://wordpress.org/support/users/cliffseal/)
 * (@cliffseal)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-7623612)
 * Is this a new Pardot account, by chance?
 *  Thread Starter [electricAxe](https://wordpress.org/support/users/electricaxe/)
 * (@electricaxe)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-7623838)
 * Hello Cliff. Yes, a fairly new account – mid to late July.
 *  Plugin Author [Cliff Seal](https://wordpress.org/support/users/cliffseal/)
 * (@cliffseal)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-7623841)
 * Got it. We’re in the process of updating, but there’s a known change with newer
   accounts that can cause this.
 * Try looking for `const VERSION = '3';` in pardot/includes/pardot-api-class.php.
   Change it to `const VERSION = '4';`.
 *  Thread Starter [electricAxe](https://wordpress.org/support/users/electricaxe/)
 * (@electricaxe)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-7623852)
 * That did the trick. Much appreciated.
 *  Plugin Author [Cliff Seal](https://wordpress.org/support/users/cliffseal/)
 * (@cliffseal)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-8170704)
 * I would love for you to try version 1.4.1’s RC: [https://github.com/Pardot/pardot-for-wordpress/archive/1.4.1.zip](https://github.com/Pardot/pardot-for-wordpress/archive/1.4.1.zip)
 * That’s being tested as a fix for the API version issue. You’ll simply need to
   choose version 4 in the Pardot settings area and re-authenticate. You may need
   to clear the plugin’s cache as well—do that by clicking the button on the settings
   page.
 *  [darmenti](https://wordpress.org/support/users/darmenti/)
 * (@darmenti)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-8174447)
 * Hey Cliff, any estimate on when the 1.4.1 update will be going live? I may just
   wait for that as opposed to adjusting our WordPress code and potentially introducing
   technical debt. I appreciate the info!
 *  Plugin Author [Cliff Seal](https://wordpress.org/support/users/cliffseal/)
 * (@cliffseal)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-8174678)
 * I’m in the process of trying to get it tested on a variety of accounts this week.
   I’d hope to get it out the door this week or next if it’s looking good.
 *  [darmenti](https://wordpress.org/support/users/darmenti/)
 * (@darmenti)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-8174684)
 * Right on, good luck with the testing hopefully it goes smoothly. I’ll await for
   the update, as my dev team is more comfortable doing that as opposed to making
   direct WordPress code changes. Thanks Cliff!
 *  Plugin Author [Cliff Seal](https://wordpress.org/support/users/cliffseal/)
 * (@cliffseal)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-8174687)
 * Sure thing. If you feel like you can test the version I linked above, definitely
   let me know how it turns out.
 *  Plugin Author [Cliff Seal](https://wordpress.org/support/users/cliffseal/)
 * (@cliffseal)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-8174895)
 * To anyone who does try the version I linked above: the plugin files you need 
   are in the “trunk” folder.
 *  [darmenti](https://wordpress.org/support/users/darmenti/)
 * (@darmenti)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-8206280)
 * Hey Cliff, has the update/fix gone out yet?

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Existing Forms Not Found’ is closed to new replies.

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 * 11 replies
 * 3 participants
 * Last reply from: [darmenti](https://wordpress.org/support/users/darmenti/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/existing-forms-not-found/#post-8206280)
 * Status: resolved