Title: Existng user Error
Last modified: January 31, 2024

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# Existng user Error

 *  Resolved [sissios](https://wordpress.org/support/users/sissios/)
 * (@sissios)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/existng-user-error/)
 * Existing user cannot log in while plugin is enabled.
 * It works fine for new registrations/sign ups. I’ve had to disable this plugin.
 * Any thoughts on as to why this happens to existing users ?
 * Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexistng-user-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [pickpluginswporgrep](https://wordpress.org/support/users/pickpluginswporgrep/)
 * (@pickpluginswporgrep)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/existng-user-error/#post-17404486)
 * Hi,
   Thanks for your patience while I got back to you! I apologize for the delay.
 * You need to verify your existing users by marking them as verified. Use your 
   WordPress dashboard, and follow the steps shown [in this screenshot](https://ibb.co/61B7K4c).
 * Our tools can be used to automatically verify existing users at set intervals.
   Screenshot – [https://ibb.co/P4CLtT2](https://ibb.co/P4CLtT2)

Viewing 1 replies (of 1 total)

The topic ‘Existng user Error’ is closed to new replies.

 * ![](https://ps.w.org/user-verification/assets/icon-128x128.png?rev=2974267)
 * [User Verification by PickPlugins](https://wordpress.org/plugins/user-verification/)
 * [Support Threads](https://wordpress.org/support/plugin/user-verification/)
 * [Active Topics](https://wordpress.org/support/plugin/user-verification/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/user-verification/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/user-verification/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [pickpluginswporgrep](https://wordpress.org/support/users/pickpluginswporgrep/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/existng-user-error/#post-17404486)
 * Status: resolved