Title: Exit Detection problem
Last modified: September 15, 2017

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# Exit Detection problem

 *  Resolved [kopal](https://wordpress.org/support/users/kopal/)
 * (@kopal)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/exit-detection-problem/)
 * Hi,
 * If I set “When should we show it?” option to “Exit Detection”, then I try to 
   move the cursor up and leave the browser window, the popup does not appear at
   all.
    Using “Immediately” or “Delay of X seconds” values, everything is good.
 * My other settings:
    What pages? – All pages Show to these visitors – All visitors
   New or returning – All visitors How often should we show it to each visitor? –
   Every page load
 * What can be the problem?
 * Thanks,
    Pal

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * (@scottopolis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/exit-detection-problem/#post-9502554)
 * Hi, that’s strange, can you send me a link to the page where it should display
   so I can check it out?
 * Thanks,
 *  Thread Starter [kopal](https://wordpress.org/support/users/kopal/)
 * (@kopal)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/exit-detection-problem/#post-9502857)
 * This is the test page:
    [http://filogytest1.ddns.net/hello-world/](http://filogytest1.ddns.net/hello-world/)
 *  [Scott Bolinger](https://wordpress.org/support/users/scottopolis/)
 * (@scottopolis)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/exit-detection-problem/#post-9502985)
 * That’s my fault, missed a couple things when moving exit-intent from Pro to free.
   This will be fixed in the next version, if you’d like to test it out now you 
   can download the plugin zip from Github here: [https://github.com/scottopolis/holler-box/archive/master.zip](https://github.com/scottopolis/holler-box/archive/master.zip)
 *  Thread Starter [kopal](https://wordpress.org/support/users/kopal/)
 * (@kopal)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/exit-detection-problem/#post-9503057)
 * Thank you for the quick reply, I will try it.
    Exit detection will be available
   in free version? Is there any difference between exit detection (in the free 
   version) and the exit intent functions (that you mentioned above)?
 *  Thread Starter [kopal](https://wordpress.org/support/users/kopal/)
 * (@kopal)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/exit-detection-problem/#post-9503095)
 * Thank you the Github version is excellent.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Exit Detection problem’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [kopal](https://wordpress.org/support/users/kopal/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/exit-detection-problem/#post-9503095)
 * Status: resolved