Title: Expected behaviour?
Last modified: March 20, 2017

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# Expected behaviour?

 *  Resolved [udapud](https://wordpress.org/support/users/udapud/)
 * (@udapud)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/expected-behaviour/)
 * Hi, seems like a great plugin.
 * However, I’m having an issue with New comment/awaiting moderation for posts. 
   It seems that the site admin gets sent an email, but not the user who triggered.
   Email Log plugin confirms this too.
 * Is this expected? I was sort of under the impression that this was a plugin meant
   to notify users that their comments are awaiting moderation etc.
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/expected-behaviour/#post-8933875)
 * Hi [@udapud](https://wordpress.org/support/users/udapud/),
    Thanks for your message.
 * If you deactivate BNFW, login as a user and publish a new comment that will require
   moderation, are you (the user) notified that your comment is awaiting moderation?
 * Thanks,
    Jack
 *  Thread Starter [udapud](https://wordpress.org/support/users/udapud/)
 * (@udapud)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/expected-behaviour/#post-8944205)
 * Hi [@voltronik](https://wordpress.org/support/users/voltronik/),
 * No I’m afraid not. Email log shows only one email going out and that is to the
   site admin.
 * Cheers
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/expected-behaviour/#post-8944277)
 * Hi [@udapud](https://wordpress.org/support/users/udapud/),
    In that case, that’s
   your answer. As, at it’s core anyway, BNFW is meant to replace the WordPress 
   default notifications, this is an area that has yet to be improved and so hasn’t
   gone past the default system in terms of doing this like notifying the user that
   their comment has been submitted or moderated, etc.
 * The comment notifications are particularly tricky, such as you cannot split the
   New Comment or Comment Awaiting Moderation notifications into two due to a restriction
   in WordPress.
 * Not the answer you’re looking for I know, but at least you know things aren’t
   broken.
 * Thanks,
    Jack
 *  Thread Starter [udapud](https://wordpress.org/support/users/udapud/)
 * (@udapud)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/expected-behaviour/#post-8944336)
 * Ah. Ok. So we can’t use this plugin to send a user who provides their email upon
   commenting/or a user of the site an email to say that their comment is awaiting
   moderation?
 * We were hoping to increase engagement by providing notifications after leaving
   comments.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/expected-behaviour/#post-8947606)
 * Hi [@udapud](https://wordpress.org/support/users/udapud/),
 * Unfortunately not at the moment, no.
    I’d also love to see this functionality
   but as far as I know, it’s not possible at the moment.
 * Thanks,
    Jack

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Expected behaviour?’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/expected-behaviour/#post-8947606)
 * Status: resolved