Title: Experiencing a Technical Issue
Last modified: March 11, 2022

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# Experiencing a Technical Issue

 *  Resolved [Johannes](https://wordpress.org/support/users/fumow/)
 * (@fumow)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/experiencing-a-technical-issue/)
 * Hi,
 * Our site was inaccessible and showed a message saying there’s been a critical
   error.
 * In the email we got a like to access it again in recovery mode.
 * The error details were as followed:
 * An error of type E_COMPILE_ERROR was caused in line 87 of the file /home/wp/disk/
   wordpress/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-
   autoloader.php. Error message: require(): Failed opening required ‘/home/wp/disk/
   wordpress/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/
   Features.php’ (include_path=’.:/usr/share/php’)
 * Can you please let me know how I can fix this and what caused this error?
 * WordPress version 5.9.1
    Current theme: Twenty Twenty (version 1.9) Current plugin:
   WooCommerce (version 6.2.2) PHP version 7.4.25
 * Thanks,
    Johannes

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/experiencing-a-technical-issue/#post-15453107)
 * Hi [@fumow](https://wordpress.org/support/users/fumow/)!
 * That error could be occurring due to a conflict with a malfunctioning plugin,
   script, or code that prevents WordPress from working correctly.
 * One way to get to the root of the issue is performing a conflict test by temporarily
   switching your theme back to [Storefront](https://www.woocommerce.com/storefront/),
   disabling all plugins except WooCommerce, and checking if the error still appears.
   If that solves it, then re-enable all plugins one-by-one, until you find the 
   one creating the conflict.
 * You can find a more detailed explanation on how to do a conflict test here: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
 * [This article](https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/)
   could also be of help.
 * Let us know how that goes for you!
 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/experiencing-a-technical-issue/#post-15477178)
 * Hi there,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Experiencing a Technical Issue’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/experiencing-a-technical-issue/#post-15477178)
 * Status: resolved