Title: Experttexting Issue
Last modified: October 21, 2021

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# Experttexting Issue

 *  Resolved [kioskiclub](https://wordpress.org/support/users/kioskiclub/)
 * (@kioskiclub)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/experttexting-issue/)
 * WPSMS is broken, has worked fine for the last 2 years. Now when trying to send
   SMS it reports Error! Gateway response: Invalid or missing parameters!`Ive double
   checked the API Key and Secret as well as username, also the remaining balance
   is not updating. HELP!!!!!
 * Wordpress Version 5.8.1
 * WP SMS Version 5.6.2
 * WP-SMS Professional Version 3.2.4

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Mostafa Soufi](https://wordpress.org/support/users/mostafas1990/)
 * (@mostafas1990)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/experttexting-issue/#post-14983330)
 * Hi,
 * It seems you are using the old version of wp-sms-pro, the latest version is v3.3.1,
   please update it.
 * [https://wp-sms-pro.com/changelog/](https://wp-sms-pro.com/changelog/)
    [https://wp-sms-pro.com/my-account/](https://wp-sms-pro.com/my-account/)
 * If you need further assistance, please let me know.
 *  Thread Starter [kioskiclub](https://wordpress.org/support/users/kioskiclub/)
 * (@kioskiclub)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/experttexting-issue/#post-14985773)
 * If I remove the Pro features it still doesn’t work, it also doesn’t work with
   my expert texting account(Says invalid credentials) although it appears that 
   it can connect to the twilio account.
 * It appears the it is not pulling any of the phone numbers from the groups or 
   if I just test it doesn’t pull the number I type in.
 * Updated as you suggested now on SMS v5.6.2 and pro v3.2.4 I have the following
   error
    Error! Gateway response: [HTTP 400] Unable to create record: A ‘To’ phone
   number is required.
    -  This reply was modified 4 years, 7 months ago by [kioskiclub](https://wordpress.org/support/users/kioskiclub/).
 *  Plugin Author [Mostafa Soufi](https://wordpress.org/support/users/mostafas1990/)
 * (@mostafas1990)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/experttexting-issue/#post-14987632)
 * Can you please take a look at the [Troubleshooting](https://wp-sms-pro.com/resources/twilio-gateway-configuration/)
   on the document page?
 * Otherwise, please open a new ticket through the website, then we’ll review the
   issue asap.
    [https://wp-sms-pro.com/support/](https://wp-sms-pro.com/support/)
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [4 years, 7 months ago](https://wordpress.org/support/topic/experttexting-issue/#post-14992155)
 * > WP-SMS Professional Version 3.2.4
 * For pro or commercial product support please contact the developer directly on
   their site. This includes any pre-sales topics as well.
 * As the developer is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [4 years, 7 months ago](https://wordpress.org/support/topic/experttexting-issue/#post-14999015)
 * [@kioskiclub](https://wordpress.org/support/users/kioskiclub/) I have archived
   your new topic and flagged your account for moderation.
 * You are using the “pro” version of this plugin. Stop creating new topics here
   for this plugin. Use the pro support as you were already informed to do.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Experttexting Issue’ is closed to new replies.

 * ![](https://ps.w.org/wp-sms/assets/icon.svg?rev=3477319)
 * [WSMS (formerly WP SMS) – SMS & MMS Notifications with OTP and 2FA for WooCommerce](https://wordpress.org/plugins/wp-sms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-sms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-sms/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-sms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-sms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-sms/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/experttexting-issue/#post-14999015)
 * Status: resolved