Title: Export button not working
Last modified: November 12, 2020

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# Export button not working

 *  [savvyscriptspub](https://wordpress.org/support/users/savvyscriptspub/)
 * (@savvyscriptspub)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/export-button-not-working-2/)
 * Hi, every month we export our orders into a spreadsheet. We’ve gone in this month
   and it’s not working. You can click “export” and the page just refreshes without
   exporting or downloading anything. We’ve updated all plugins and WordPress. Please
   help! Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexport-button-not-working-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/export-button-not-working-2/#post-13652076)
 * Hello
 * Please, visit >WooCommerce>Status>Logs and review last “fatal-error-xxx” file.
 * You should check JS errors too.
    More details – [https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis)
 * thanks, Alex
 *  Thread Starter [savvyscriptspub](https://wordpress.org/support/users/savvyscriptspub/)
 * (@savvyscriptspub)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/export-button-not-working-2/#post-13652136)
 * Hi Alex! Ok so nothing was showing up on the status logs, but there was a JS 
   message – SSL error with one of the images. I’ve now fixed this error with an
   SSL plugin, and there are no more JS errors. However this still didn’t fix the
   problem. As soon as I click Export Now, it shows the “do not refresh this page
   etc” notice, and then goes straight back to the dashboard. Urgh.
 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/export-button-not-working-2/#post-13652155)
 * Hello
 * please, submit system report as new ticket to [https://algolplus.freshdesk.com/](https://algolplus.freshdesk.com/)
 * visit >WooCommerce>Status to get it
    thanks, Alex
 *  Thread Starter [savvyscriptspub](https://wordpress.org/support/users/savvyscriptspub/)
 * (@savvyscriptspub)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/export-button-not-working-2/#post-13652321)
 * Thanks Alex, I’ve now submitted that. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Export button not working’ is closed to new replies.

 * ![](https://ps.w.org/woo-order-export-lite/assets/icon-256x256.png?rev=1365554)
 * [Advanced Order Export For WooCommerce](https://wordpress.org/plugins/woo-order-export-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-order-export-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-order-export-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-order-export-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-order-export-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-order-export-lite/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [savvyscriptspub](https://wordpress.org/support/users/savvyscriptspub/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/export-button-not-working-2/#post-13652321)
 * Status: not resolved