Title: Export Custom Fields not working
Last modified: October 4, 2021

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# Export Custom Fields not working

 *  Resolved [kjlepta21](https://wordpress.org/support/users/kjlepta21/)
 * (@kjlepta21)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/export-custom-fields-not-working/)
 * We recently updated the GiveWP plug in and can no longer see the custom fields
   when selecting our donation form to export. When I select Generate CSV, only 
   the standard fields are shown after I select my form from the dropdown.
 * Still, I cannot even export that. I choose to download the CSV and it just refreshes
   the page.
 * I am on WP version 5.4.2 and says I am up to date (which clearly isn’t correct
   given there is 5.8).
 * Is there anything you can help me troubleshoot to get this fixed? Our school’s
   walk a thon is almost over and I need this data in order to award prizes to the
   kids.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fexport-custom-fields-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/export-custom-fields-not-working/#post-14944468)
 * Hi [@kjlepta21](https://wordpress.org/support/users/kjlepta21/),
 * The export tool does not work in older versions of WordPress. Make sure you are
   all up to date and try again.
 * If the problem persists, check if there are any errors in the browser console
   when you visit the Export page in the backend.
 * This article explains how to open the browser console on different browsers: 
   [https://balsamiq.com/support/faqs/browserconsole/](https://balsamiq.com/support/faqs/browserconsole/)
 *  Plugin Support [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * (@matheusfd)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/export-custom-fields-not-working/#post-14971134)
 * Hey [@kjlepta21](https://wordpress.org/support/users/kjlepta21/),
 * Do you still need assistance here? I’ll close this ticket for now but if you 
   still need assistance with it, please reopen it and we’ll happily assist you.
 * If you have other issues, you can open a new ticket and we’ll help you there 
   too.
 * Thanks for using GiveWP! Have a great day.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Export Custom Fields not working’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

## Tags

 * [custom fields](https://wordpress.org/support/topic-tag/custom-fields/)

 * 2 replies
 * 3 participants
 * Last reply from: [Matheus Martins](https://wordpress.org/support/users/matheusfd/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/export-custom-fields-not-working/#post-14971134)
 * Status: resolved