Title: Export doesn’t work
Last modified: June 10, 2023

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# Export doesn’t work

 *  [john2151](https://wordpress.org/support/users/john2151/)
 * (@john2151)
 * [3 years ago](https://wordpress.org/support/topic/export-doesnt-work-13/)
 * Hi everyone,
   just got word from my design partner, that he tried to export the
   website from our dev-system but it doesn’t work.Error message is just “App could
   not be loaded”Here is the system info:
 *     ```wp-block-code
       == Server Environment ==
       	Operating System: Linux
       	Software: Apache/2.4.52 (Ubuntu)
       	MySQL version: (Ubuntu) v8.0.33
       	PHP Version: 8.1.2-1ubuntu2.11
       	PHP Memory Limit: 2048M
       	PHP Max Input Vars: 50000
       	PHP Max Post Size: 8M
       	GD Installed: Yes
       	ZIP Installed: Yes
       	Write Permissions: All right
       	Elementor Library: Connected
   
       == WordPress Environment ==
       	Version: 6.2.2
       	Site URL: CENSORED
       	Home URL: CENSORED
       	WP Multisite: No
       	Max Upload Size: 2 MB
       	Memory limit: 40M
       	Max Memory limit: 2048M
       	Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
       	Language: en-US
       	Timezone: Europe/Berlin
       	Admin Email: CENSORED
       	Debug Mode: Inactive
   
       == Theme ==
       	Name: Astra
       	Version: 4.1.5
       	Author: Brainstorm Force
       	Child Theme: No
   
       == User ==
       	Role: administrator
       	WP Profile lang: de_DE
       	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/114.0
   
       == Active Plugins ==
       	Elementor
       		Version: 3.13.4
       		Author: Elementor.com
   
       	Elementor Header & Footer Builder
       		Version: 1.6.14
       		Author: Brainstorm Force, Nikhil Chavan
   
       	Essential Addons for Elementor
       		Version: 5.7.4
       		Author: WPDeveloper
   
   
       == Must-Use Plugins ==
       	Health Check Troubleshooting Mode
       		Version: 1.9.0
       		Author: 
   
   
       == Elements Usage ==
   
       	page : 7
       		button : 34
       		google_maps : 3
       		heading : 71
       		icon-box : 99
       		image : 11
       		image-gallery : 1
       		spacer : 12
       		text-editor : 25
       	wp-post : 0
       		button : 2
       		google_maps : 1
       		heading : 3
       		text-editor : 3
       	wp-page : 13
       		button : 22
       		divider : 1
       		eael-event-calendar : 1
       		google_maps : 1
       		heading : 42
       		icon-box : 38
       		image : 4
       		image-gallery : 2
       		spacer : 7
       		text-editor : 19
       		toggle : 1
   
   
       == Settings ==
   
       	allow_tracking: yes
       	font_display: swap
   
   
       == Elementor Experiments ==
       	Optimized DOM Output: Active by default
       	Improved Asset Loading: Active by default
       	Improved CSS Loading: Active by default
       	Inline Font Icons: Inactive by default
       	Accessibility Improvements: Active by default
       	Additional Custom Breakpoints: Active by default
       	admin_menu_rearrangement: Inactive by default
       	Flexbox Container: Inactive by default
       	Upgrade Swiper Library: Active by default
       	Grid Container: Inactive by default
       	Editor Top Bar: Inactive by default
       	Landing Pages: Active by default
       	Nested Elements: Inactive by default
       	Lazy Load Background Images: Inactive by default
   
   
       == Log ==
   
   
   
       == Elementor - Compatibility Tag ==
   
       	Elementor Header & Footer Builder: Compatible
       	Essential Addons for Elementor: Compatible
       ```
   
 * I confirmed that this is not a system specific bug by using a completely different
   and fresh WordPress instance hosted by Ionos and just installing Elementor. Same
   problem there.
 * Browser console outputs
 *     ```wp-block-code
       TypeError: a[(a.length - 1)] is undefined
       ```
   
 * Any help would be appreciated!
 * Yours
   john2151

Viewing 1 replies (of 1 total)

 *  [Das Capitolin](https://wordpress.org/support/users/das-capitolin/)
 * (@das-capitolin)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/export-doesnt-work-13/#post-16823188)
 * I have reported this weeks ago. They don’t care.

Viewing 1 replies (of 1 total)

The topic ‘Export doesn’t work’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Das Capitolin](https://wordpress.org/support/users/das-capitolin/)
 * Last activity: [2 years, 12 months ago](https://wordpress.org/support/topic/export-doesnt-work-13/#post-16823188)
 * Status: not resolved