Title: Export function it’s generating a blank .csv file
Last modified: July 12, 2017

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# Export function it’s generating a blank .csv file

 *  Resolved [Deblyn Prado](https://wordpress.org/support/users/deblynprado/)
 * (@deblynprado)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/export-function-its-generating-a-blank-csv-file/)
 * I’m trying to export all my subscribers but when .csv file is generated they’re
   in blank.
 * Only contains the same amount of lines that my subscribers, but no data as name
   or email are in there.
 * My plugin are updated to version 2.7.10
 * How should I proceed?
 * ![](https://i0.wp.com/files.slack.com/files-pri/T040MBXPK-F678YNMCG/screen_shot_2017-
   07-12_at_4.18.56_pm.png?ssl=1)

Viewing 1 replies (of 1 total)

 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/export-function-its-generating-a-blank-csv-file/#post-9324343)
 * Hello Deblyn, usually this happens when your website is running an older version
   of PHP or you are on a Windows server. Unfortunately, there’s no fix for that.
   We recommend you install MailPoet 3, migrate your subscribers from MailPoet 2
   to MailPoet 3 (there’s a migration tool after you activate it) and then export
   your subscribers. The other alternative will be exporting these subscribers directly
   through the database.
 * [https://wordpress.org/plugins/mailpoet/](https://wordpress.org/plugins/mailpoet/)

Viewing 1 replies (of 1 total)

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## Tags

 * [csv](https://wordpress.org/support/topic-tag/csv/)
 * [export](https://wordpress.org/support/topic-tag/export/)

 * 1 reply
 * 2 participants
 * Last reply from: [Wysija](https://wordpress.org/support/users/wysija/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/export-function-its-generating-a-blank-csv-file/#post-9324343)
 * Status: resolved