Title: Export – Import
Last modified: January 21, 2019

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# Export – Import

 *  Resolved [corey30851](https://wordpress.org/support/users/corey30851/)
 * (@corey30851)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/export-import-29/)
 * Hello,
    I have a problem with importing markers to one existing map. CSV is: 
   id map_id title description coord_x coord_y address animation create_date hash
   icon icon_data.description icon_data.height icon_data.id icon_data.is_def icon_data.
   path icon_data.title icon_data.width marker_group_id marker_group_ids.0 params.
   marker_link_src params.title_is_link period_from period_to sort_order user_id.
   I’m filling out instructions from the site /supsystic.com/documentation/ultimate_maps_export-
   import/ and file do not want to load. Neither as a single result in a CSV file
   nor as 100 records. When it exports already existing 10 markers and wants to 
   import them right away, also the file will not be loaded. Have any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/export-import-29/#post-11121636)
 * Hello, [@corey30851](https://wordpress.org/support/users/corey30851/)
    Thank 
   you for contacting us regarding your question! We need to understand which file
   you are trying to import. Did you export this file from other our map? Please
   contact us through our  [internal support](https://supsystic.com/contact-us/).
   We will help you to solve the problem.
    -  This reply was modified 7 years, 4 months ago by [supsystic](https://wordpress.org/support/users/supsysticcom/).
 *  Thread Starter [corey30851](https://wordpress.org/support/users/corey30851/)
 * (@corey30851)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/export-import-29/#post-11126450)
 * internal support ? this is the contact form
 * 1.The multimap is made. and several positions of markers introduced by hand.
   
   second step 2. CSV EXPORT markers plugin Ultimate Maps by Supsystic is COLUMN
   TITLES: id| map_id title | description | coord_x | coord_y | address | animation
   | create_date | hash | icon | icon_data.description | icon_data.height | icon_data.
   id | icon_data.is_def icon_data.path | icon_data.title | icon_data.width | marker_group_id
   marker_group_ | params.marker_link_src | params.title_is_link | period_from |
   period_to | sort_order | user_id
 * third step
 * 3.according to the csv export formula, I complete 5 other markers – new ones
 * fourth step
 * 4.import, previously exported CSV by pattern, supplemented with new entries (
   new markers)
 * according to your instructions
 * The download icon appears
 * BUT CSV FILE LOAD NOT WANT
 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/export-import-29/#post-11152252)
 * [@corey30851](https://wordpress.org/support/users/corey30851/),
    Please contact
   us through the contact form we gave you earlier. Your question requires more 
   careful study and can’t be resolved as part of wordpress support.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Export – Import’ is closed to new replies.

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## Tags

 * [Ultimate maps](https://wordpress.org/support/topic-tag/ultimate-maps/)

 * 3 replies
 * 2 participants
 * Last reply from: [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/export-import-29/#post-11152252)
 * Status: resolved