Export in Woocommerce Broken

  • Resolved chumidor

    (@chumidor)


    5 years, 7 months ago

    I’m not sure if this is the correct forum or not but I’m running into a problem. A couple of weeks ago my site encountered a maleware issue. I hired a guy to clean it up. Everything seems fine but I notice that when I go to use the standard Export Products function in Woocommerce it generates blank spreadsheets. It goes through the whole export process like it used to but when I download the csv file and go to open it, theres nothing in it. I tried it for multiple products and nothing changes, its all blank. Anyone have an ideas on how to fix it?

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  • Austin M – a11n

    (@apmwebdev)

    5 years, 7 months ago

    Hi @chumidor. What all was done to fix the issue? If malicious code was being added to WooCommerce files, it might make sense to remove and reinstall the plugin to just make sure all the files are as they should be.

    If the inability to export is due to a security measure that was added after the malware attack, you would need to tweak the settings for this to allow for exporting products. Is this as possibility?

    Plugin Support fevered – a11n

    (@fevered)

    5 years, 7 months ago

    Hey there, since we haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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