Title: Export Order button not working Last modified: August 22, 2016 --- # Export Order button not working * Resolved [TheoMartin](https://wordpress.org/support/users/theomartin/) * (@theomartin) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/) * I am clicking the Export Order button, but nothing is happening. Is there another way I’m supposed to be doing this? * Have tried (un)ticking all options and setting several different start and end dates too. * Thanks – Theo * [https://wordpress.org/plugins/woocommerce-simply-order-export/](https://wordpress.org/plugins/woocommerce-simply-order-export/) Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/topic/export-order-button-not-working/page/2/?output_format=md) [→](https://wordpress.org/support/topic/export-order-button-not-working/page/2/?output_format=md) * [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * (@ankitgadertcampcom) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5743969) * Hi Theo, * Can you please let me know which version of plugin you are using and WooCommerce version too ? Also, let me know the error you are getting. * Thanks * Thread Starter [TheoMartin](https://wordpress.org/support/users/theomartin/) * (@theomartin) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744102) * I am not receiving any error of any kind. * The version of the plugin I am using is the latest one (Version 1.1.0). * Theo * [che_idan](https://wordpress.org/support/users/che_idan/) * (@che_idan) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744177) * I’m having the same issue. Button isn’t working. My Woocommerce version is 2.2.8. Anything new ? * [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * (@ankitgadertcampcom) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744179) * Hello Theo and che_idan, * Please note following points: * 1. Minimum WooCommerce version required is 2.2.10 2. You have to select options like Customer name, Product info, Amount, Email etc., then click Save Settings button. After this , please select any two dates and the click Export Orders button to download the csv. CSV will get downloaded automatically. * Let me know if this procedure works for you. * Thanks * [che_idan](https://wordpress.org/support/users/che_idan/) * (@che_idan) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744183) * I think it’s working now with WC 2.2.8 ! I reinstalled the plugin and it works well. Thanks ! * Is it possible to add a more fields to the CSV ? like Date, Order Number, address etc… * [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * (@ankitgadertcampcom) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744199) * Hi che_idan, * Good to know that its working for you, although I haven’t tested it in WC 2.2.8, I would recommend that you should upgrade your WC plugin. * Regarding adding more fields: * There are certain hooks given in plugin which will help you to add more fields in csv. If you have some programming experience in WordPress, then you can easily do the same. * Thanks * [che_idan](https://wordpress.org/support/users/che_idan/) * (@che_idan) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744205) * Thanks a lot ! It’s very easy to hook. For example, for adding billing address I just added: * To main.php: ‘wc_settings_tab_customer_address’=>__( ‘Address’, ‘woocommerce- simply-order-export’ ) — under wpg_order_columns * to order-export.php: ‘address’ => array(‘name’ => __( ‘Address’, ‘woocommerce- simply-order-export’ ),’type’ => ‘checkbox’,’desc’ => __( ‘Address’, ‘woocommerce- simply-order-export’ ),’id’ => ‘wc_settings_tab_customer_address’), — under get_settings() function * and to order-export-process.php: if( !empty( $fields[‘wc_settings_tab_customer_address’])&& $fields[‘wc_settings_tab_customer_address’] === true ) { array_push( $csv_values, self::customer_meta( get_the_ID(), ‘_billing_address_1’ ) ); } — under while( $orders->have_posts()) loop * [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * (@ankitgadertcampcom) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744206) * That’s great che_idan. All the best 😀 * [miro1979](https://wordpress.org/support/users/miro1979/) * (@miro1979) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744224) * It doesn’t work. The button does nothing. I just downloaded your plugin so assume I have the latest version and my woocommerce is 2.2.11. Does the date have to be in a certain format? * One suggestion: adding the address would help massively. Thanks * [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * (@ankitgadertcampcom) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744226) * Hi miro1979, * I have checked the plugin and all seems to be working fine. It should work with your WooCommerce version. * Please check if you have any JS error in browser console. * Regarding date format: When you will click on start date and end date textbox, there will pop-up a calendar from which you can select dates. Just for your information, date format would be yyyy-mm-dd * Let me know if you have any query. * [miro1979](https://wordpress.org/support/users/miro1979/) * (@miro1979) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744227) * Nope, still nothing. Tried another browser and is still doesn’t work. It doesn’t show any js error in safari. Is there anything else I should do? Thanks * [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * (@ankitgadertcampcom) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744228) * Hi miro1979, * Please clear your browser cache and try again. * Are you getting any error or notice ? * Let me know. * [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * (@ankitgadertcampcom) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744229) * [miro1979](https://wordpress.org/support/users/miro1979/) * (@miro1979) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744230) * I am not getting any error and I’ve cleared cache on safari and chrome and still nothing. It looks like it’s inactive. Clicking on export does nothing but it lets me to save settings. Have no idea what to do. Please help * [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * (@ankitgadertcampcom) * [11 years, 4 months ago](https://wordpress.org/support/topic/export-order-button-not-working/#post-5744231) * Could you please message me at [https://www.facebook.com/shrthngz](https://www.facebook.com/shrthngz), if you have an Facebook profile ? * I can help you there better way personally. Viewing 15 replies - 1 through 15 (of 25 total) 1 [2](https://wordpress.org/support/topic/export-order-button-not-working/page/2/?output_format=md) [→](https://wordpress.org/support/topic/export-order-button-not-working/page/2/?output_format=md) The topic ‘Export Order button not working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-simply-order-export_339898. svg) * [WooCommerce Simply Order Export](https://wordpress.org/plugins/woocommerce-simply-order-export/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-simply-order-export/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-simply-order-export/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-simply-order-export/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-simply-order-export/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-simply-order-export/reviews/) * 25 replies * 6 participants * Last reply from: [ankitgadertcampcom](https://wordpress.org/support/users/ankitgadertcampcom/) * Last activity: [11 years ago](https://wordpress.org/support/topic/export-order-button-not-working/page/2/#post-5744364) * Status: resolved