Title: Export Returns Empty CSV File Last modified: July 9, 2020 --- # Export Returns Empty CSV File * Resolved [jagallegoowl](https://wordpress.org/support/users/jagallegoowl/) * (@jagallegoowl) * [5 years, 11 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/) * Hi Everybody * I hope that everything it’s ok, Could You help me, I’m trying to create an export CSV file using the WooCommerce native importer/exporter, but the file is empty, I don’t know what is the problem, where I could see a log ? or what I need to do to solve that. * Regards. * Tks so much Viewing 9 replies - 1 through 9 (of 9 total) * [antenanet](https://wordpress.org/support/users/antenanet/) * (@antenanet) * [5 years, 11 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13102765) * I’m this problem, too. * [Woocommerce Programmer](https://wordpress.org/support/users/woocommerceprogrammer/) * (@woocommerceprogrammer) * [5 years, 11 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13103549) * > is the problem, where I could see a log ? * What does your server (apache?) error logs show? * Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/) * (@drwpcom) * [5 years, 11 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13103554) * Hi [@antenanet](https://wordpress.org/support/users/antenanet/) and [@jagallegoowl](https://wordpress.org/support/users/jagallegoowl/). I’m able to export my products on my test site by going to Products > Export Products and had no issues: * ![](https://d.pr/i/pyQLx8+) * Could you please confirm how you’re trying to do the export and what version of WooCommerce are you running? Please also share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply. * Thread Starter [jagallegoowl](https://wordpress.org/support/users/jagallegoowl/) * (@jagallegoowl) * [5 years, 11 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13105223) * Hello [@woocommerceprogrammer](https://wordpress.org/support/users/woocommerceprogrammer/) and [@drwpcom](https://wordpress.org/support/users/drwpcom/) Thanks for your response, I try to export products too but my file is empty, I don’t know why, This is my configuration about my site * Versión de WooCommerce: 4.3.0 Paquete de la REST API de WooCommerce:  1.0.10 Paquete WooCommerce Blocks:  2.7.1  Paquete del programador de acciones:  3.1.6 Paquete de WooCommerce Admin:  1.3.0  Versión de WordPress: 5.4.2 WordPress multisitio:– Límite de memoria de WordPress: 768 MB Modo de depuración de WordPress: – Cron de WordPress: Idioma: es_ES Caché externa de objetos: – Información del servidor: Apache Versión de PHP: 7.3.18 PHP post max size: 128 MB PHP time limit: 120 PHP max input vars: 3000 * Thread Starter [jagallegoowl](https://wordpress.org/support/users/jagallegoowl/) * (@jagallegoowl) * [5 years, 11 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13106347) * ``` ### WordPress Environment ### WordPress address (URL): Site address (URL): WC Version: 4.3.0 REST API Version: ✔ 1.0.10 WC Blocks Version: ✔ 2.7.1 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.3.0 Log Directory Writable: ✔ WP Version: 5.4.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: es_ES External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.18 PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1g-fips SUHOSIN Installed: – MySQL Version: 5.7.25-28-log Max Upload Size: 128 MB Default Timezone is 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0.05MB + Motor InnoDB qlm_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB qlm_wc_product_meta_lookup: Datos: 1.52MB + Índice: 0.92MB + Motor InnoDB qlm_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB qlm_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB qlm_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB ### Post Type Counts ### attachment: 10245 customize_changeset: 16 footer: 4 nasa_block: 9 nasa_pin_pb: 12 nav_menu_item: 70 page: 66 portfolio: 11 post: 13 product: 1177 product_variation: 3537 revision: 201 shop_coupon: 3 shop_order: 755 woo_discount: 3 woo_discount_cart: 1 wpcf7_contact_form: 7 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (19) ### Contact Form 7: por Takayuki Miyoshi – 5.2 Join.chat: por Creame – 4.0.6 Departamentos y Ciudades de Colombia para Woocommerce: por Saul Morales Pacheco – 1.1.27 – Versión instalada no está probada con la versión activa de 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La versión del núcleo es la 4.3.0 elessi-theme/woocommerce/single-product.php Outdated Templates: ❌ Aprende cómo actualizar ### Action Scheduler ### Completo: 4.201 Oldest: 2020-06-15 13:28:05 +0000 Newest: 2020-07-10 12:49:10 +0000 Pendiente: 1 Oldest: 2020-07-10 23:08:10 +0000 Newest: 2020-07-10 23:08:10 +0000 ``` * Plugin Support [Damianne P (a11n)](https://wordpress.org/support/users/drwpcom/) * (@drwpcom) * [5 years, 11 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13115316) * Hi [@jagallegoowl](https://wordpress.org/support/users/jagallegoowl/) [@antenanet](https://wordpress.org/support/users/antenanet/), are you trying to export all products or just some categories? Could you please share a copy of the file with me? You could upload the file to your media library and share the link with me or use a cloud saving option of your choice. Also, I suggest trying [conflict testing](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) and see if the export works with only WooCommerce active and using a default theme? * Thread Starter [jagallegoowl](https://wordpress.org/support/users/jagallegoowl/) * (@jagallegoowl) * [5 years, 11 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13116302) * Hi [@drwpcom](https://wordpress.org/support/users/drwpcom/) thanks so much for your response, I trying to export all products and my file is empty, this is the link to my file [here](https://storage.googleapis.com/owl360/images/25f82916-wc-product-export-13-7-2020-1594642693505.csv) and I trying to do too the conflict testing and I will tell you. regards. - This reply was modified 5 years, 11 months ago by [jagallegoowl](https://wordpress.org/support/users/jagallegoowl/). * Thread Starter [jagallegoowl](https://wordpress.org/support/users/jagallegoowl/) * (@jagallegoowl) * [5 years, 10 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13139725) * Hi [@drwpcom](https://wordpress.org/support/users/drwpcom/) tks for your help, We had a conflict with wp-stateless plugin, so I was investigate what was the problem and I found that one variable (WP_STATELESS_MEDIA_CACHE_BUSTING) was causing this error. Best Regards and Tks. * [antenanet](https://wordpress.org/support/users/antenanet/) * (@antenanet) * [5 years, 10 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13142298) * That’s ok, is fine. The problem now:problem with primary key value, which is ignored on import I need the primary key of the products to be identical to that of my physical store. I deleted all records from the wp_posts table, when running the woocommerce importer a sequential value is generated, ignoring the id provided in the csv spreadsheet. I used Google spreadsheet to generate the csv. I have 4501 items. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Export Returns Empty CSV File’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 9 replies * 4 participants * Last reply from: [antenanet](https://wordpress.org/support/users/antenanet/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file-2/#post-13142298) * Status: resolved