Title: Export Returns Empty CSV File
Last modified: December 27, 2017

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# Export Returns Empty CSV File

 *  Resolved [Dyers2](https://wordpress.org/support/users/dyers2/)
 * (@dyers2)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file/)
 * I’m trying to create an export CSV file using the WooCommerce native importer/
   exporter. I set form fields to include all fields, all products, and all custom
   meta data. There are approximately 1,500 products. Several minutes elapse while
   the file is created, and a graphical progress meter displays. A file is created
   and placed in the desired directory. It is 0 bites and obviously contains no 
   data. What might I be doing wrongly?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [dougaitken](https://wordpress.org/support/users/dougaitken/)
 * (@dougaitken)
 * Automattic Happiness Engineer
 * [8 years, 5 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file/#post-9818075)
 * Hi [@dyers2](https://wordpress.org/support/users/dyers2/)
 * > A file is created and placed in the desired directory
 * Using the core [Exporter](https://docs.woocommerce.com/document/product-csv-importer-exporter/#section-6),
   the csv file will save on your machine. In Firefox for me this will automatically
   download into my Downloads folder, in Chrome I can choose which folder to save
   to.
 * If you go through these instructions and leave everything as default, do you 
   get the file download? [https://docs.woocommerce.com/document/product-csv-importer-exporter/#section-6](https://docs.woocommerce.com/document/product-csv-importer-exporter/#section-6)
 * If nothing happens, it could be that your server cannot handle the request, can
   you try with only Simple Products?
 * Let me know how you get on!
 * Thanks,
 *  Thread Starter [Dyers2](https://wordpress.org/support/users/dyers2/)
 * (@dyers2)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file/#post-9818236)
 * Hi Doug,
 * Thanks for your response. I’m getting the file download, but even when I leave
   everything as default, the file I get is 0KB and has no content.
 *  [Joel Williams](https://wordpress.org/support/users/joelwills/)
 * (@joelwills)
 * Automattic Happiness Engineer
 * [8 years, 5 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file/#post-9845235)
 * Hi there!
 * If you cut down the amount of products, just to simple products for example, 
   does it work?
 * It sounds like your server it timing out or something else is preventing that
   amount of data being downloaded. You might need to split it up to get the export
   in parts instead.
 * Please let us know, thanks!
 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [8 years, 4 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file/#post-9873468)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.
 *  [jirodearmas](https://wordpress.org/support/users/jirodearmas/)
 * (@jirodearmas)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file/#post-10106354)
 * I am having the same problem, I tried to cut down the product list to simple 
   products only but I still get an empty CSV file.
 * Few config details on my site:
 * .htaccess
    php_value memory_limit 256M php_value max_execution_time 300 php_value
   max_input_time 300
 * php.ini
    memory_limit = 256M file_uploads = On max_execution_time = 300
 * wp-config
    define(‘WP_MEMORY_LIMIT’, ‘256M’);

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Export Returns Empty CSV File’ is closed to new replies.

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 * 5 replies
 * 5 participants
 * Last reply from: [jirodearmas](https://wordpress.org/support/users/jirodearmas/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/export-returns-empty-csv-file/#post-10106354)
 * Status: resolved