Title: Export user data
Last modified: November 23, 2018

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# Export user data

 *  Resolved [Etienne](https://wordpress.org/support/users/epipo/)
 * (@epipo)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/export-user-data-3/)
 * Hi,
 * I’ve added the “Personal data” extension but it doesn’t seem to work properly.
   When the user asks for an export of its data, the email is correctly sent but
   when he clicks on the link, it displays the login page with the following message:
 * `You are connected as Username. View Profil | Account settings | Logout`
 * When I check in the wordpress admin, the export is still `pending`.
 * Can you help?
 * Thanks!
    -  This topic was modified 7 years, 6 months ago by [Etienne](https://wordpress.org/support/users/epipo/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Alessandro Tesoro](https://wordpress.org/support/users/alessandrotesoro/)
 * (@alessandrotesoro)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/export-user-data-3/#post-10910091)
 * Hi there,
 * What kind of link you receive? The functionality is entirely powered by WordPress
   itself, it’s not custom built by WPUM.
 * The user should get an email asking to confirm the request, once confirmed, the
   admin gets an email and can send the data to the user via Tools -> Export personal
   data, so essentially, the first email the user receives is only to confirm the
   export, nothing else happens by clicking that link.
 * After the admin sends the export, the user will receive a zip file with all the
   data belonging to him.
 *  Thread Starter [Etienne](https://wordpress.org/support/users/epipo/)
 * (@epipo)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/export-user-data-3/#post-10910108)
 * Hi Alessandro,
 * Ok, so I’ve digged deeper into this WordPress function.
 * So, to make it easier for user to understand what’s going on the only thing missing
   is the confirmation message that appears when user click the confirmation link
   sent by WordPress ([View image](https://codex.wordpress.org/File:ExportPersonalData_4.9.6_confirmation.jpg)).
   Right now the user gets redirected to the custom WPUM login page but the message
   does not reflect the action (it’s the default message that you can find in my
   question). Is there a way to filter this message?
 * Thanks!
 *  Plugin Contributor [Alessandro Tesoro](https://wordpress.org/support/users/alessandrotesoro/)
 * (@alessandrotesoro)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/export-user-data-3/#post-10917048)
 * Yes there’s a filter within WordPress’s core that allows you to do that, see 
   here [https://github.com/WordPress/WordPress/blob/7ee752e40cf47feb2591711efb8074217b6961f2/wp-includes/user.php#L3267](https://github.com/WordPress/WordPress/blob/7ee752e40cf47feb2591711efb8074217b6961f2/wp-includes/user.php#L3267)
 * It’s called
 * `user_request_action_confirmed_message`
 * Although I think it’ll be better if I manage to add some redirect to the frontend
   of your site and show the confirmation there.
 *  Thread Starter [Etienne](https://wordpress.org/support/users/epipo/)
 * (@epipo)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/export-user-data-3/#post-11340334)
 * Sorry for being so long to answer, I had a chance to test this filter and it 
   is perfect. Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Export user data’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Etienne](https://wordpress.org/support/users/epipo/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/export-user-data-3/#post-11340334)
 * Status: resolved