Title: External links problem Last modified: August 22, 2016 --- # External links problem * Resolved [themadproducer](https://wordpress.org/support/users/themadproducer/) * (@themadproducer) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/) * Camu…here you go…new topic plus a link to the test page. * Basically, if I click an external link, Slimstat seems to be interfering unless I disable Slimstat. With methodical testing, here are the exact symptoms and how to reproduce them. * – WP v4, Slimstat v3.82 – Plugin Organizer v5.6.3 – Chrome Browser v39.0.2171.65 m and IE-11 fail (Firefox 28 is NOT affected) * Reproduce-able (90% or more of the times) – CLEAR BROWSER CACHE – go to the [http://mikesqualitybodyworks.com/slimstat/](http://mikesqualitybodyworks.com/slimstat/)– click the yellow NAVIGATE button and wait a few seconds – usually you will be redirected to one of the other internal pages – click the browser back button– click the navigate button and wait….(Nothing happens usually) – click it again and you should finally be directed to the external page at google maps – subsequent clicks of the Navigate button will work normally To recreate the issue, clear the browser cache and repeat the steps above * Working pages The other non test pages on this website work because I have disabled slimstat on a per-page basis using “Plugin Organizer”. * Note I have also tried disabling all other plugins to isolate an incompatibility without success. * [https://wordpress.org/plugins/wp-slimstat/](https://wordpress.org/plugins/wp-slimstat/) Viewing 15 replies - 1 through 15 (of 37 total) 1 [2](https://wordpress.org/support/topic/external-links-problem/page/2/?output_format=md) [3](https://wordpress.org/support/topic/external-links-problem/page/3/?output_format=md) [→](https://wordpress.org/support/topic/external-links-problem/page/2/?output_format=md) * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498087) * It looks like a conflict with some other javascript on the page (theme? other plugin?), but it’s hard to tell where the problem is occurring… * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498115) * I narrowed down the issue to a jquery adding new links to the page after the page has been loaded. This triggered a bug in our tracker, by shifting the indexes of all the links. We have a new code which should prevent this from happening now. It will be added to v3.8.4. Please test it and let us know if the issue is resolved. * Thread Starter [themadproducer](https://wordpress.org/support/users/themadproducer/) * (@themadproducer) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498116) * Ok thx much camu. I will test and report back. * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498117) * If you don’t want to wait, version 3.8.4 is already available on our github repo: * [https://github.com/getusedtoit/wp-slimstat/releases/tag/3.8.4](https://github.com/getusedtoit/wp-slimstat/releases/tag/3.8.4) * Thread Starter [themadproducer](https://wordpress.org/support/users/themadproducer/) * (@themadproducer) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498129) * Well camu, that seems to have done the trick. Well done and thank you very much. * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498148) * Wow, that’s great news! A vote for Slimstat would be a great way to say thank you 😉 * Thread Starter [themadproducer](https://wordpress.org/support/users/themadproducer/) * (@themadproducer) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498182) * You bet. Thanks again for the prompt diagnostics and resolution. * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498185) * Thanks! * [bishoph](https://wordpress.org/support/users/bishoph/) * (@bishoph) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498280) * Sorry, but the issue with IE remains (for me) as you still need two clicks (tested with IE 11). I can confirm that the latest Chrome works with the latest 3.8.4. You can check and test this on [http://dev.ox.io/documentation/](http://dev.ox.io/documentation/) if you want (all external links). Happy to assist. If you need any additional just give me a ping. * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498281) * Found the glitch. We’ll include a fix in version 3.8.5, next week. Thank you for your patience. * [bishoph](https://wordpress.org/support/users/bishoph/) * (@bishoph) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498282) * Perfect. Thx and keep up the good work! * Thread Starter [themadproducer](https://wordpress.org/support/users/themadproducer/) * (@themadproducer) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498285) * Hey Bishoph and camu, Strange, but for me IE11 works fine. I tested each time by clearing history to make sure. But in any case, we look forward to 3.8.5 * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498286) * themadproducer, did you test it on his site? * Thread Starter [themadproducer](https://wordpress.org/support/users/themadproducer/) * (@themadproducer) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498289) * Camu, I tested bishoph’s external link on the page that he quoted using IE11 and indeed I needed to consistently click twice. * NOTE: this is not the same issue I was having when I started this topic and I think you know that because now you fixed both issues. * Also, I did notice that if I right click on the external link, and chose to open in a new tab, then that works. * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/#post-5498290) * bishoph, I am pushing an update here on WP without changing the version number. Which means I cannot update the CDN. In other words, you might need to disable the CDN until version 3.8.5 is out. In the meanwhile, to force an update, use this trick: * – Go to Plugins > Editor – Select WP Slimstat from the dropdown and click SELECT– The text area will start with something like * ``` Plugin Name: WP Slimstat Plugin URI: http://wordpress.org/plugins/wp-slimstat/ Description: The leading web analytics plugin for WordPress Version: 3.8.4 ``` * Change the version number to 3.8.3 and save. Then go back to Plugins and refresh until WordPress tells you that a new version is available. Update again and… see how it goes 🙂 * Cheers, Camu Viewing 15 replies - 1 through 15 (of 37 total) 1 [2](https://wordpress.org/support/topic/external-links-problem/page/2/?output_format=md) [3](https://wordpress.org/support/topic/external-links-problem/page/3/?output_format=md) [→](https://wordpress.org/support/topic/external-links-problem/page/2/?output_format=md) The topic ‘External links problem’ is closed to new replies. * ![](https://ps.w.org/wp-slimstat/assets/icon.svg?rev=2832242) * [SlimStat Analytics](https://wordpress.org/plugins/wp-slimstat/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-slimstat/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-slimstat/) * [Active Topics](https://wordpress.org/support/plugin/wp-slimstat/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-slimstat/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-slimstat/reviews/) * 37 replies * 3 participants * Last reply from: [Jason Crouse](https://wordpress.org/support/users/coolmann/) * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/external-links-problem/page/3/#post-5498335) * Status: resolved