Title: Extra e-mail notification
Last modified: July 27, 2022

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# Extra e-mail notification

 *  Resolved [arjanoskam](https://wordpress.org/support/users/arjanoskam/)
 * (@arjanoskam)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/extra-e-mail-notification/)
 * Hello,
 * I want an extra notification for when a ticket is created or there is a response
   to a ticket. I want this notification to go to a specific e-mail.
 * Is there an option to do this? I couldn’t find it in the settings nor the documentation.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/extra-e-mail-notification/#post-15865560)
 * Hi [@arjanoskam](https://wordpress.org/support/users/arjanoskam/)
 * Yes, this feature is available with Awesome Support’s Productivity Addon, you
   may check here
 * [https://getawesomesupport.com/addons/productivity/](https://getawesomesupport.com/addons/productivity/)
 * You can achieve this with this addon, please check documentation here
    [https://getawesomesupport.com/documentation/productivity/multiple-e-mail-addresses-tickets-end-users-agents/](https://getawesomesupport.com/documentation/productivity/multiple-e-mail-addresses-tickets-end-users-agents/)
 * If you have any questions, please do not hesitate to ask.
 * Regards
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/extra-e-mail-notification/#post-15902347)
 * Hi,
 * Marking as clarified. If you need more help, let us know.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Extra e-mail notification’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
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 * 3 replies
 * 3 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/extra-e-mail-notification/#post-15902347)
 * Status: resolved