Title: Extra Profile Data Missing
Last modified: October 4, 2019

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# Extra Profile Data Missing

 *  Resolved [Never Settle](https://wordpress.org/support/users/neversettle/)
 * (@neversettle)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/extra-profile-data-missing/)
 * HI There,
 * We had imported users with extra profile info and everything appeared to be working
   fine, however, after last plugin update one of the extra profile fields is not
   displaying on the user profile anymore?
 * [https://prnt.sc/pezzoy](https://prnt.sc/pezzoy)
 * The first number should be ‘company’
 * no one has uploaded new CSV to override
 * the field is still in the database as evidenced here: [https://prnt.sc/pf0208](https://prnt.sc/pf0208)
 * how do we get that extra profile data back on the user profile page?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * (@carazo)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/extra-profile-data-missing/#post-12000084)
 * [@neversettle](https://wordpress.org/support/users/neversettle/),
 * Plugin updates does not affect this fields, maybe you have uploaded an incomplete
   file.
 * Try to upload a new CSV with all columns and it must work again.

Viewing 1 replies (of 1 total)

The topic ‘Extra Profile Data Missing’ is closed to new replies.

 * ![](https://ps.w.org/import-users-from-csv-with-meta/assets/icon-256x256.png?
   rev=1174343)
 * [Import and export users and customers](https://wordpress.org/plugins/import-users-from-csv-with-meta/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/import-users-from-csv-with-meta/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/)
 * [Active Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/import-users-from-csv-with-meta/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Javier Carazo](https://wordpress.org/support/users/carazo/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/extra-profile-data-missing/#post-12000084)
 * Status: resolved