Title: Extra Theme
Last modified: August 31, 2016

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# Extra Theme

 *  [bigswp](https://wordpress.org/support/users/bigswordpress/)
 * (@bigswordpress)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/extra-theme/)
 * I am using the EXTRA theme from Elegant Themes with Ultimate Member. (I have 
   also notified Elegant of this issue too so I hope one of you can fix it). EXTRA
   uses a star rating system with this theme. When I enable Ultimate Member the 
   ability to rate a post disappears. Normally this would not be a huge issue but
   how EXTRA displays posts etc. is directly related to these ratings.
 * Thanks
 * [https://wordpress.org/plugins/ultimate-member/](https://wordpress.org/plugins/ultimate-member/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [murphytwin](https://wordpress.org/support/users/murphytwin/)
 * (@murphytwin)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/extra-theme/#post-7109248)
 * I believe I saw this being addressed and fixed on the elegant themes site support
   site. I don’t have a specific link as I was there for another Extra Theme / Ultimate
   Member related issue.
 *  [murphytwin](https://wordpress.org/support/users/murphytwin/)
 * (@murphytwin)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/extra-theme/#post-7109249)
 * I too have Ultimate Member Installed, but the issue I’m having is that after 
   activating Ultimate Member, I can no longer edit post/pages that use the Divi
   Builder. When I activate a section in the builder I get stuck on the loading 
   spinner.
 *  Thread Starter [bigswp](https://wordpress.org/support/users/bigswordpress/)
 * (@bigswordpress)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/extra-theme/#post-7109262)
 * Hey murphytwin no unfortunately they tell me at Elegant that it is still unresolved.
   I have disabled Ultimate Member (obviously picking the theme over the plugin)
   and I just activate it every time they have an update but still no luck.
 * Hmm never checked your issue. May just be best to keep it disabled for now. They
   are just ignoring us anyway.
 *  [murphytwin](https://wordpress.org/support/users/murphytwin/)
 * (@murphytwin)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/extra-theme/#post-7109263)
 * bigswp, I may have found a solution – at least one that worked for me.
 * In an unrelated memory limit issue I had to look into, I noticed my php version
   was not current. I upgraded to the current one (this client is on godaddy) and
   when I did it also gave me the ability change the allocated memory to a higher
   number.
 * When I went to check the Ultimate Member Issue, It worked. I’ll get the client
   to look and see if it worked for them. If so, it would seem that the issue is
   related to php version and/or memory limit available to php – at least in my 
   case.
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/extra-theme/#post-7109270)
 * Hi,
 * Can you please submit a support ticket via our website so we can help you with
   this. You can submit a ticket on this page: [https://ultimatemember.com/support/](https://ultimatemember.com/support/)
 * This doc provides instructions on how to submit a ticket:
 * [http://docs.ultimatemember.com/article/179-how-to-create-a-support-ticket](http://docs.ultimatemember.com/article/179-how-to-create-a-support-ticket)
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Extra Theme’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [extra](https://wordpress.org/support/topic-tag/extra/)

 * 5 replies
 * 3 participants
 * Last reply from: [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/extra-theme/#post-7109270)
 * Status: not resolved