Title: Extremely Inconsistent, No Support
Last modified: September 3, 2016

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# Extremely Inconsistent, No Support

 *  [thundersbe](https://wordpress.org/support/users/thundersbe/)
 * (@thundersbe)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/extremely-inconsistent-no-support/)
 * At first, I thought it was working okay for one of my sites (a little inconsistent
   but not that big).
 * Then it slowly, hour by hour started producing the mobile page on regular computer
   browsers (Chrome, FireFox, and IE). My requests for support on their forum were
   ignored.
 * They have a paid option, but the inconsistency in the plugin and them ignoring
   me prevent me from having the confidence in them to take a risk with my money.
 * I should have paid attention to the other reviews that said the same thing.

Viewing 1 replies (of 1 total)

 *  [BraveNewCode Inc.](https://wordpress.org/support/users/bravenewcode/)
 * (@bravenewcode)
 * [11 years ago](https://wordpress.org/support/topic/extremely-inconsistent-no-support/#post-7952569)
 * The problem you are describing is a caching issue, and this is addressed in both
   the user guide and a sticky post in the support forums. Once you configure your
   caching plugin, WPtouch will work as expected. We’d ask that you please visit
   the guides and consider revising your negative review, as this problem is well
   documented and easy to resolve.

Viewing 1 replies (of 1 total)

The topic ‘Extremely Inconsistent, No Support’ is closed to new replies.

 * ![](https://ps.w.org/wptouch/assets/icon-256x256.png?rev=1313960)
 * [WPtouch - Make your WordPress Website Mobile-Friendly](https://wordpress.org/plugins/wptouch/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wptouch/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wptouch/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wptouch/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [BraveNewCode Inc.](https://wordpress.org/support/users/bravenewcode/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/extremely-inconsistent-no-support/#post-7952569)